Parque España Residence Hotel

It’s just very unusual to be charged with parking ticket for my colleague even as there were so much parking left and had informed that will just stay for until 9pm only due to we are too tired

We stayed in Parque España some time ago so it’s our first time back in about 2 years. It’s a dated structure but I always appreciated the generous space. This time, we upgraded ourselves to a renovated room. It didn’t disappoint. The design was simple and, most of all, very clean. Wish we could have stayed longer.

Everything is good and all the room is cleaned and nice

Good.

The staff was very professional and quick to respond to any issue we had. However, there were issues with ants and roaches. One large roach was found alive and another was found dead in the sheets. A pipe had also busted leaving a sewage scent even after the employee installed an ionizer. Other flies and mosquitos were also noticed. Options for food were decent. Prices to do laundry were ridiculously high. I probably will not ever stay there again.

The drainage is not good on the sink and in the bathroom. The A/C is quite old and can't really provide the ideal temperature. The whole unit was very spacious and the location is really nice.

Outstanding staff, helpful and knowledgeable! Location is great. Only complaint is the awful smell of the water in the shower/bathroom.

Pleasant staff and accessible to everything. However, everything that you ask extra you have to pay for, i.e., blanket, parking, which are free from other hotels. The room that I normally book (same price range) became smaller and they charged me almost 50% more for an upgrade per night.

Very relaxing, swimming pool could be bigger. Staff are amazing.

It was an excellent stay... I am sure I will stay there again.