Saffron Hotel

the staff were really pleasant but the shower has black mildew in the tray which was off putting, the large window had a sign saying do not open, it was 29 degrees when I arrived , the manager did eventually wedge it open with a metal bar after I insisted it was far too hot to be in that room with it shut. parking is only for four cars and very tight at that if I hadn't of got there early I would have had to park on main street a very busy street at that ! had a big desk but no plug sockets near enough to plug in lap top?

I do like historical hotels and pubs but this one had a very uncomfortable bed and a shower that was impossible to regulate in any shape or form. Prices on the menu shown in the room were 2 pounds cheaper than when you got to the restaurant. I don't know if this was oversight or a markering ploy. We ate elsewhere.

The main comment I would make was that my room was in the attic, accessed via a narrow flight of stairs. The stairs under the carpet were rotten and had given way underneath the stair carpet in several places. Very dangerous ! Room was in desperate need of refurbishment. Furniture looked like it had come from a junk shop. Carpet was very old and heavily worn. Room was excessively hot and stuffy. Some of the lights / bedside lamps didn't work, and I was unable to access most channels on the TV. Inside of bathroom door had been 'smashed in' by a previous occupant and clearly not repaired, but bathroom was clean at least. Despite shortcomings, bed linen was clean and the bed itself was quite comfortable so I slept OK.

Hotel needs a bit of work done to it, I was on the top floor and had no hot water for the shower. Bed was comfortable and the food was good. I have stayed in better hotels for less

Though this hotel could do with some tlc I couldn't fault the cleanliness or the staff. The owner in particular was extremely helpful. In fact we had ordered a taxi for 7.30 pm & the company were unable to provide one as they were busy so the owner offered to drive us to our location as he had a taxi licence. Not only that but he wouldn't accept any fare charge & even offered to collect us at the end of our evening. Customer service at it's best! I cannot comment on the breakfast as we didn't partake but the food menu looked good.

Pleasant helpful staff but falty radiator and unable to control heat and TV not working. Mutually agreed that we leave as no other room to offer as stiffling heat and have refund.

No one at reception on arrival had to go looking for someone. When asked if we wanted breakfast we said yes but was not told it would cost £7.50 each per day. Room was very hot not really a problem if you could open a window but a poster on the window said DO NOT OPEN. Couldn't close the shower door without a struggle. The waitress at breakfast was very nice and friendly.

Excellent food and service. Limited parking. Service closed very early on Sunday evening. Poor plumbing arrangements in some rooms.

The hotel was fine service slow at times due to low staff numbers to which the waitress at night was a cleaner in the morning to run a successful hotel you need enough staff.I also didn't like the fact it was a limited menu due to Sunday winter menu so not much choice on offer

kept awake all night by loud air conditioning fan switching of and on all night.