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9.6 / 10 Guest Rating

JW Marriott Hotel Hangzhou

28 Hushu South Road Gongshu District, Hangzhou, cn

JW Marriott Hotel Hangzhou - main view

About the Property

Luxurious Accommodations
The JW Marriott Hotel Hangzhou offers spacious and stylish guestrooms with modern amenities, ensuring a comfortable stay for all guests. From minibars to flat-screen TVs, each room is well-appointed for convenience and relaxation.

Dining Excellence
Indulge in a culinary journey at the hotel's on-site restaurants. Asia Bistro delights with Asian buffet spreads and live cooking stations, while Man Ho serves authentic Cantonese cuisine. For steak and seafood lovers, CRU Steak House is a must-visit, boasting a wide selection of wines to complement your meal.

Unmatched Facilities
Enjoy a range of facilities during your stay, including an indoor pool, a 24-hour fitness centre, and a business centre. Whether you're looking to stay active, conduct meetings, or simply relax, JW Marriott Hotel Hangzhou has you covered.

Experience luxury and convenience at JW Marriott Hotel Hangzhou. Book your stay now for an unforgettable experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin room, Guest room, 2 Double, City view - Photo 1
Deluxe Twin room, Guest room, 2 Double, City view - Photo 2
Deluxe Twin room, Guest room, 2 Double, City view - Photo 3
Deluxe Twin room, Guest room, 2 Double, City view - Photo 4
Deluxe Twin room, Guest room, 2 Double, City view - Photo 5
1/5

Deluxe Twin room, Guest room, 2 Double, City view

Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin room, Guest room, 2 Double, City view

Non-refundable
Room Only
20% OFF$182.86

$146.29

Includes taxes & fees

Deluxe Twin room, Guest room, 2 Double, City view

Non-refundable
Breakfast Included
20% OFF$224.8

$179.84

Includes taxes & fees
Deluxe Camping King Room with City View - Photo 1
Deluxe Camping King Room with City View - Photo 2
Deluxe Camping King Room with City View - Photo 3
Deluxe Camping King Room with City View - Photo 4
Deluxe Camping King Room with City View - Photo 5
1/5

Deluxe Camping King Room with City View

This double room's special feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe King Room, Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$182.86

$146.29

Includes taxes & fees

Deluxe King Room, Guest room, 1 King, City view

Non-refundable
Breakfast Included
20% OFF$224.8

$179.84

Includes taxes & fees
Executive King Room with Lake View - Executive Lounge Access - Photo 1
Executive King Room with Lake View - Executive Lounge Access - Photo 2
Executive King Room with Lake View - Executive Lounge Access - Photo 3
Executive King Room with Lake View - Executive Lounge Access - Photo 4
Executive King Room with Lake View - Executive Lounge Access - Photo 5
1/5

Executive King Room with Lake View - Executive Lounge Access

Guests will have a special experience as this double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as lake views. The unit offers 1 bed.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premier Lake View King, Executive lounge access, Larger Guest room, 1 King, Lake view

Non-refundable
Room Only
20% OFF$316.96

$253.57

Includes taxes & fees
Premier King Room with Lake View - Executive Lounge Access - Photo 1
Premier King Room with Lake View - Executive Lounge Access - Photo 2
Premier King Room with Lake View - Executive Lounge Access - Photo 3
Premier King Room with Lake View - Executive Lounge Access - Photo 4
Premier King Room with Lake View - Executive Lounge Access - Photo 5
1/5

Premier King Room with Lake View - Executive Lounge Access

The hot tub is a top feature of this double room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, executive lounge access as well as lake views. The unit has 1 bed.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Executive Lake View King, Executive lounge access, Club Guest room, 1 King, Lake view

Non-refundable
Room Only
20% OFF$292.56

$234.05

Includes taxes & fees
Premium Deluxe King Room with City View - Photo 1

Premium Deluxe King Room with City View

The unit has 1 bed.

0
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Premium Deluxe King Room, Guest room, 1 King, City View

Non-refundable
Room Only
20% OFF$203.83

$163.06

Includes taxes & fees

Premium Deluxe King Room, Guest room, 1 King, City View

Non-refundable
Breakfast Included
20% OFF$245.76

$196.61

Includes taxes & fees
Premium Deluxe Room with Two Double Beds and City View - Photo 1

Premium Deluxe Room with Two Double Beds and City View

The unit has 2 beds.

0
Sleeps 3
2 Double bed (131-150 cm wide)

Premium Deluxe Twin Room, Guest room, 2 Double, City view

Non-refundable
Room Only
20% OFF$203.83

$163.06

Includes taxes & fees

Premium Deluxe Twin Room, Guest room, 2 Double, City view

Non-refundable
Breakfast Included
20% OFF$245.76

$196.61

Includes taxes & fees
Premium Room, 1 King Bed, City View - Photo 1

Premium Room, 1 King Bed, City View

1 King BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Premier King Room, Executive lounge access, Larger Guest room, 1 King, City view, Corner room

Non-refundable
Room Only
20% OFF$280.39

$224.31

Includes taxes & fees
Executive Twin Room, 2 Double Beds - Photo 1
Executive Twin Room, 2 Double Beds - Photo 2
Executive Twin Room, 2 Double Beds - Photo 3
Executive Twin Room, 2 Double Beds - Photo 4
Executive Twin Room, 2 Double Beds - Photo 5
Executive Twin Room, 2 Double Beds - Photo 6
Executive Twin Room, 2 Double Beds - Photo 7
Executive Twin Room, 2 Double Beds - Photo 8
1/8

Executive Twin Room, 2 Double Beds

2 Double Beds409-sq-foot room with city views Executive Level - Executive Lounge access, buffet breakfast, light refreshments, and internet access in the loungeInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Lever door handlesEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Twin Room, Executive lounge access, Club Guest room, 2 Double

Non-refundable
Room Only
20% OFF$256

$204.8

Includes taxes & fees

Guest Reviews

9.6
Exceptional204 verified reviews
AI Summary

Guests highly rate the service exceptionnel and frequently praise the emplacement central.

Categories

Cleanliness9.4
Service9.9
Location9.9
Room Quality9.3
Amenities9.9
Value for Money9.1
Food and Beverage9.4
Overall Experience9.9

Select topics to read reviews

F
FLAVIAroRO
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

9.0

Camere mari si bine utilate,mic dejun excelent ,business launch foarte bun,personal foarte amabil,piscina foarte mare .

1-Departe de zona lacului unde e si centrul. 2-La business launch bauturile( bere,vin) erau mereu calde ( pentru ca le puneau in frigider fix la ora 17 ,apoi le strângeau la 20 si le depozitau la cald.....

Helpful?
S
SZUYINtwTW
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Good"

6.0

掃地機器人很厲害。服務人員態度佳

飯店住宿部份地板清潔及浴室有殘留毛髮。加強飯店吸塵器吸地毯的功能。這點希望改進

Helpful?
W
wungonglSINGAPORE
Verified booking
Solo travel
Standard Room
Stayed in Apr 23, 2026

"Not quite JW Marriott Standards"

6.0

My recent stayed at the JW Marriott Hotel Hangzhou was disappointing compared to other JW Marriott properties. Wi-Fi was unreliable, TV options limited, and the room felt dated with worn furnishings. The biggest issue was a bathroom drainage problem that led to flooding—unacceptable at this level. While the location is convenient and staff are friendly, maintenance and upkeep fall short of expectations. This property needs a serious refresh to match the JW Marriott standard.

Helpful?
B
Bee EngmyMY
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Excellent"

8.0

Great location to the West Lake. Executive lounger offers good variety of food especially the happy hour. Breakfast spread was great too.

Toiletries- lotion, conditioner not being refilled. Bottled water also not consistently being placed in the room. Front desk was not thorough in searching up my booking. Not all equipment in the gym were functioning well, a little aged equipment. A number of hotel staffs are not very friendly / welcoming

Helpful?
M
MarikojpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

9.0
Helpful?
Y
YideDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"Excellent"

8.0
Helpful?
N
NorbertnlNL
Verified booking
solo_traveller
Standard Room
Stayed in Mar 29, 2026

"Prima verblijf."

8.0

Gewoon prima.

Niets in het bijzonder, er sprong eigenlijk niets onder- of bovenuit, of was verrassend.

Helpful?
T
TemirlankzKZ
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Very Good"

7.0
Helpful?
V
VirginiahkHK
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Very Good"

7.0
Helpful?
L
Lay TinsgSG
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

9.0

The staff was helpful

Helpful?
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