JAZ Casa Del Mar Resort

Personnel à l'écoute et très aimable.

Accès à la plage peut être un peu complexe

At first, I was a bit worried because the hotel is close to the city center and looks small. However, once I entered the reception, they welcomed me warmly and even gave me a towel to cool down from the heat. The reception staff, especially Mostafa, Adriana, and Ahmed, 🥰🥰🥰 were very friendly and cooperative. I must especially thank Mostafa, Adriana, and the security team for truly ensuring guest safety—they didn't allow my son to go to the beach alone, contacted me, and stayed with him until I picked him up. The place is amazing, with stunning atmosphere and decor—you really feel like you’ve traveled outside Egypt. The pool was very clean and enjoyable, as were the rooms, which are relatively small but very comfortable for sleeping. They provide excellent mattresses and high-quality linens and cushions .. were great for a comfort sleep The staff’s hospitality was so warm that we felt at home from the first moment. Special thanks to the professional master chef Taha, 😍 who cared about every guest and served delicious food, and to Mr. Joseph William 🥰, the restaurant manager, who truly understands hospitality and is always cheerful and helpful always asking to how comfortable we are , all the main restaurants team were amazing, can't remember their names all but they were friendly and professional with a humble smile.... Also, the bar staff at reception, like Abdo , abannoub .. al of them ..😍😍and Ibrahim at the pool bar, were very polite, and friendly, attentive, and punctual with our tea time even and service. This hotel captured a piece of my heart due to the staff and the management’s attention to every detail. My only issue was that the beach was a bit far, but the golf cart service was available, and we used the beach at Jaz Elite nearby. The cleanliness and elegance are outstanding. I have been to more than half the hotels in Hurghada, and the treatment and quality here are premium. They made Best cocktail 🍸 with a great quality and taste 😉..my...

My only issue was that the beach was a bit far, but the golf cart service was available, and we used the beach at Jaz Elite nearby. The cleanliness and elegance are outstanding. I have been to more than half the hotels in Hurghada, and the treatment and quality here are premium.

Tout était exceptionnel. Le personnel est vraiment à l’écoute, très attentif surtout au restaurant. Les piscines sont très propres et l’hôtel très agréable

Rien tout était parfait

Small

Beach

the best thing over there is the staff, they were always here to help in each time we need them, the pool was nice also.

The AC in the lobby wasn’t working properly throughout the entire stay Additionally, I’d suggest adding more evening and night activities. It would make the stay more enjoyable and engaging for guests.