Grand 0773 Hotel

7 staff on the front desk and no one could find a piece of paper to write something down for me. Absolute chaos on the front desk. Breakfast was not enjoyable. The room was pink yellow green purple and looked like a kindergaten play room. The bed was hard. The location had nothing to offer.

Lack of help and the rooms were scantly furnished with horrible childrens colours. The staff were unable to help as they could not speak any english. The location did not offer anything. Find a better place.

This hotel was booked largely on info from the website--the first big difference is the web picture of the frontage and the reality--not a good start. The room was basic and had been cleaned, but was not "clean" by other than Chinese standards. The price paid reflected the standard we recieved, but the website definitely paints a rosier picture than is true. Despite being sold to foreigners, almost nobody had even basic English so every dealing became frustrating. The hotel is literally 100 yards from the entrance to Elephant Trunk Hill scenic area but, unless you pay 75 yuan each (7.5 GBP/pp) you can't see the trunk, as the whole area is blocked by trees so no views are possible , other than inside the scenic area. If you are on a budget, this place will do the job, but if you are unsure when abroad, book somewhere else. Overall we didn't pay a lot and didn't get a lot!

The condition of the hotel could be improved. It seems that it lacks maintenance. It could be cleaner, but for the price its a good option, close to the main attractions. The rooms are fun, beds are ok and at least my room view wasn't nice. The neighborhood is not the best, but it is convenient, with lots of stores,atms and walk able places. The staff speaks just a few things in English, mostly Chinese.

Clean hotel. The staff speaks fluent English, and the location is very good.

The hotel provided pick-up from the airport which was very easy to arrange; I just called them up and their English speaking staff sorted it out. When I got to the hotel I realised that the Expedia price was about 1/3 of their rack price - pretty impressive! The hotel was clean and the room was very modern, also really good location - I actually really liked Guilin City as well!!

the smoke smell in the room was really unpleasant, everything else was fine, good location

This was a pretty standard hotel room. We got the business executive rooms at a very decent price (very worth it). The best part of the hotel was that it was within 5 minutes walking distance of the elephant trunk hill and sun and moon pagodas. It was also very close to a popular shopping area and some restaurants. I would recommend the hotel for travelers looking for an affordable place to stay within close proximity to tourist attractions.

The room itself was comfortable and staff were helpful. The hallways and elevator were a little hot but ok

Very nice hotel and located right next to one of the major attractions in Guilin