Bel Aire Motel

The managers at the Belaire Motel do NOT care about their customers! I have traveled for many years and this is one of the worst motel experiences I've ever had. In the morning, a construction worker was sawing and pounding loudly outside on the back wall of my room. (He may have been replacing the A/C which was malfunctioning.) The manager said he'd tell him to stop for awhile, when I complained, but it was too late, as it was too late to get back to sleep. The light switches for the lamps were behind the bed backboards, so you couldn't find them or use them without pulling the beds out. There was no refrigerator, nothing to make coffee or tea with. The manager said they've had 6 refrigerators stolen in the past month. Really? Is that MY fault? The manager offered NO apology, rather, he made excuses and was just rude and annoyed. There was some hair in the tub and in the sink, otherwise the rooms seemed very clean. The lady cleaning the room was working very hard and was kind. The check-in woman was entirely rude and unwelcoming. The current Belaire Motel does NOT reflect Missoula! I was very disappointed.

Nothing

Too noisy and the smell of food cooking in the middle of the night

Soft bed was very comfortable.

Not a lot of lightning for the night and not enough towels for two people, we were only given one towel. When checking out early there was no front desk worker.

Nothing

We made this reservation a year in advance, and they charged my card. We arrived at the motel to find they'd given our room away and had no vacancies. They gave us keys to another room and when we entered we realized it was already occupied! Returned those keys to the office where they "didn't know what I wanted them to do for me." Ended up at another motel begging for a room even tho they said no vacancies and they found space for us. Shout out to Motel 6! Now I have to figure out how to get my money back from Bel Aire!. Crappy motel, save yourself some pain and don't stay.

It had 4 walls and a roof…

Charged a premium price for a dive with no working TV, no hot water, dirty bathroom, floors coming apart, lights not working, room didn’t even have towels in it…the things you’d expect any hotel room to have, this one seemed to be missing.

I booked through Expedia and was charged both by Expedia and the hotel. Still waiting to hear back on my refund. The hotel was in a transition period between owners and might be partially the cause of the issues, but found the hotel to be very basic in ammenities, our TV did not work, and the floor was very dirty. The location was nice and the staff was friendly however.

Filthy, dirty sheets, only one towel, no wash cloths, shower full of mold, sink and bath wouldn’t drain, smelled terrible. There was not one place to hang anything, no closet, no coat hooks, nothing. It was very strange.