JW Marriott Panama

Where do I begin! This place is absolutely amazing! The staff are incredible! I want to send a shout out to Alexandra LaCalle, Guest Experience Expert! She is by far the best concierge we have ever come across! I had several conversations with her before our stay and she helped get everything we needed, including a car to pick us up at the airport! Outstanding! Every staff member we came across had a smile on their face and were more that willing to assist us. The room was very spacious. The soaking tub is kind of in the middle of the room with a wooden slat wall dividing the room. There is a huge vanity and 2 sinks. The bed, as always with Marriott, was fabulous! There are quite a few light switches in the room and it took a minute to figure them all out. Shower is huge and has a rainfall showerhead. There is a shelf to put your personal items on. As in previous reviews, the elevators and "different". There is one bank of elevators that goes from the street to the Lobby and then there is another bank of elevators that go to the rooms/pool/restaurants/etc. After the first day we had it nailed down! The breakfast is well worth the add-on. Large assortment of items hot and cold. There is an egg station for omelets, etc. The best croissants I have ever had! And the coffee is delicious! And, again, staff is amazing! We ate at the pool restaurant 3 times and every meal was delicious! Hamburgers were excellent, wings were crunchy and yummy and my club sandwich was wonderful! So easy to just walk down there and eat. We did eat dinner one night at the same restaurant that breakfast is served. I wanted to have the shrimp, but I didn't want the head attached when it came to my plate. The chef removed the heads for me and presented it beautifully!! There was a curry sauce that was out of this world! The Chef came out to meet us and I thought that was super nice. There is a very high end mall not 1/2 mile from the hotel (walking distance). They have Louis Vuitton, Gucci, Cartier, Tiffany and many more luxury lines. We did one tour through Viator to the Canal and it was excellent. Our tour guide was very good and spoke excellent English. All in all, we will be back! I can't wait!

il personale della Reception. Incapace . Sto ancora aspettando il rimborso del deposito cauzionale che ho pagato il giorno del Ceck In. E non riesco a parlare con nessuno che sa' dirmi quando mi arriva. Una vergogna.

Overall this hotel lived up to expectations. The room was well put together with a wonderful large king size bed, two sinks, a nice shower and plenty of drawers for clothes . We spent 5 nights at the hotel. The breakfast at the restaurant was always plentiful and tasted fresh and wonderful. The pool was a great spot for our group to hang out during the day. The location was not as centrally located as other hotels, but that did not bug us. The only thing I would share is that the last couple of nights our room on Floor 30 smelled a little but like rotten eggs. We were not sure why and we were too deep into the trip to ask to pack and move - but that was definitely a negative.

La ubicación. Las vistas. El desayuno

Tener que subir 2 ascensores para ir al cuarto

Do atendimento, do acolhimento. Equipe treinada e responsável.

A comida dos restaurantes do hotel. O cardápio dos restaurantes do hotel são muito reduzidos, com poucas opções e quando vc fica 9 dias como ficamos, realmente fica difícil até passar pela porta.

So I booked a long term stay rate here… I had to return to Canada for medical reasons and getting permission to leave early was a challenge. Given my ambassador status did not seem to mean much at this property!!! The biggest issue for me was the intense mold smell throughout the property. From the lobby to my room 3412 the smell was overwhelming at times. Even the pillows on the beds had this smell!!! I stayed at the Le Meridian which is under renovation so I do not recommend staying here unless the renovations are completed but it did not have as strong smell of mold or musty as the JW. The Westin Panamá had zero smell!! Location is not as good but love the friendly staff here!!! I recommend this property for sure!! JW Marriott was formerly a Trump Hotel, I don’t know why the musty smell is so strong but it is!!