El Rio y Mar Resort

Enjoyed every minute of it!

Restaurant waiters have to improve their service attitude, I ordered pizza, but there is an ant sticking to the cheese, telling the waiter but she just took a look and left, completely ignoring us. But then we responded to the restaurant supervisor and she apologized to us. We join their dugong diving trip the day we check out, the staffs from this Resort told us we can make the public shuttle bus in Coron airport to city, but later told us there is no more public shuttle bus in airport due to the last flight arrived 30 mins early. They told us we only can take resort's shuttle bus to city. (they charge us very high price to city and told us we gave you discount. Set the price high and then gave us a discount. We can only pay and take their shuttle bus to the city, because there is no other way to city.) The fact is that even if the last flight did not arrive early, we couldn't catch the shuttle bus, because our dugong trip returned three hours earlier, because other travelers in the dugong trip did not want to take third dive. we could not catch up with the shuttle bus if we arrived after on time, after 3 dive. The plane arrived half an hour earlier, but we returned to the resort three hours earlier. The stuffs from resort told us there is public shuttle bus in airport and driver from resort will help you to transfer it. Later just want us PAY to take their expensive shuttle.

Loved the staff friendliness and availability (there was ALWAYS someone within a 5m radius Only thing that could be improved might be the food.... maybe having more fresh seafood available - either in a BBQ style or in ice out the front on the beach could be better. The restaurant could have been anywhere really... didn’t much feel like a seaside restaurant...

I loved this hotel, eco friendly and even provided us with bamboo straws to help the environment, the coral reefs were a surprise as they cover the whole sea bed. The tropical fish are amazing. The rooms are in good condition. The whole place is beautiful. I hope in the future they carry on there good work for the environment and find other alternative way to run the hotel and get rid of ear buds and plastic bottles/ bags completely. There’s a walk in the jungle up one of the mountains which is steep, however we must not of put enough repellent on as we Got bit to shreds. Beware when claiming this. The cost to do the tours are well more expensive than the other hotels, over double. food the drinks are more expensive too. The travel to the hotel is easy enough as 5/10min drive down a very bumpy road to their own port then on a boat for 15 minutes, however they charge a small fortune for this. We found it hard to get a beach towel has there were never any in the towel hut by the port bar. We have loved this hotel and would definitely go back.

Excellent stay. Resort is beautiful, staff very friendly and accommodating. Couldn’t have chosen a nicer place to stay during this vacation.

good staff, excellent service

Plenty to do at this resort. Friendly and v helpful staff. We were looked after very well without feeling crowded at any stage. Lots of excursion options. Great learning about how the resort helps the local ecosystem. Wish we had stayed longer. Particularly enjoyed snorkelling with the masses of barracuda and jack fish at the jetty (because the resort protects the bay so well). But the best part was the music from the guitarists at dinner!! Thank you for thinking of all the little things to help make our trip so special.

Quiet , peaceful,serene, and relaxing, people are helpful,friendly, and accommodating

Amazing resort with wonderful staff. Beautiful beach & very appealing swimming pool

Beautiful location, friendly and helpful staff, delicious food! A gem in Coron! Definitely a must stay!