Luckynews Classic Hotel

Free airport transfer!

Nice hotel walkable distance to shopping malls, also very quiet because of sound proof windows. Staffs were friendly and free shuttle to airport is useful.

服務人員超讚，車輛接送桃機安全快速，早餐量多又豐富，整體CP值高到爆表。

早朝だったのですが、空港までの送迎をキチンと時間通りにしてくださいました。しかし、部屋のベッドの枕のにおいが少し気になりました。

The staff was great. A complimentary breakfast every morning was a nice touch. I had a hard time keeping warm in my room, however. There was no heat and I didn't bring appropriately warm clothes...

Location is not so good, but they can provide free transportation form THSR/TPE to Hotels.

機能方便，接送方便

隔音較差，被單有點破舊，空調有些許煙味。晚上睡覺會聽到馬路上的車聲。但是這個價格，整體而言CP值算高。我們是小家庭住宿，所以覺得還不錯！ 早餐真的很推薦，有蛋餅+蘿蔔糕、荷包蛋2顆、豬排三明治、薯餅、柳橙之2杯，可以吃很飽。樓下騎樓可以停機車，騎車去桃園車站或是桃園夜市都很近喔！

Nice staff,willing to wait for us total 11 person after been delay about 1 hour in imegresen check point in the airport.

I booked through Expedia,7 nights from Nov 28, 2017 to Dec 5, 2017, with “pay at hotel”. At check in on Nov 28, my credit card was charged for full amount of NT$ 13,360 (USD 445.21) at reception. On first night I was not able to sleep due to traffic from flyover next to my room window. Decided to check out next morning, Nov 29. Informed both Expedia, hotel manager on duty. Was told by hotel I will be charged for 2 nights including 1 night penalty. I have not received refund yet for remaining 5 nights. Called hotel in December 1st week and was told to work through Expedia. Called Expedia support. Expedia reached out hotel and was told that I was charged for two night only. Since this is not true, I emailed my 7 nights billing receipts to Expedia that were sent to hotel. Since then multiple follow ups with hotel by Expedia, but hotel is not responsive. No response to emails, and hotel managers, Mr. David Wei and Mr. Gu keeps telling Expedia that I was charged by two night only. Not further resolution. I called hotel directly again in January 2nd, 2018 and Mr. Gu told me that they will refund 5 nights , but will take longer. No timeline. I reached Expedia again January 10th, and also 11th. Each day Expedia supervisor called hotel but still was not able to get resolution from hotel on refund. Expedia has been helpful following up, but hotel management is just not responsive to resolve the case. -Haresh