Canario Boutique Hotel

Front desk was closed when I checked in even though I told them my arrival would be late. It was raining and my phone didn't work Finally a guest came and let me in the lobby and helped me call the sister hotel. The man that came over checked me in and helped me with my luggage

I've stayed here twice, once on my own waiting for a morning flight to the BVI in 2024 and again with my wife in February 2026 for 2 nights at the begining of our trip around Puerto Rico. I don't think the bad reviews I've read are deserved. This is a more budget freindly option in the same great location as some of the premium hotels. The location is fantastic with a lot of dining and entertainment options within walking distance. It's also a short inexpensive Uber ride to Old San Juan with a lot to do and see there. Canario staff were freindly and accomodating. Daniel who checked us in and got us in our room before regular check in time had several suggestions for places to get a great seafood dinner. The rooms are smaller than your typical chain but when we visit we don't spend a lot of time in our room. But the room did have everything you need as well as a shared kitchen you could use where there was hot coffee in the morning and a really nice quite courtyard to enjoy in the morning and at the end of the day. This will be our go to in San Juan.

Ubicación

Un poco obsoletas las instalaciones

The room was tiny, internet was very weak, the TV barely worked as it kept freezing The sink in the bathroom rocked. We were told not to flush the toilet paper yet in the 4 days we were there housekeeping never cleared the basket, we had to do it ourselves into the courtyard bin, DISGUSTING! They never cleaned the room or made the bed the whole time we were there, one day the simply left extra towels! This hotel and their associate hotel, Casa del Caribe (we stayed 2 nights) are by far the worst hotels I have ever stayed at!

Nada, abuso al turista y trato fraudulento pésimo no recomiendo

Todo me pareció desagradable

When we left!

Extremely dirty room, yellow stains and hair on sheets, ripped dust ruffle with a lot of little black specks on it(bugs?) there was a whole in the bathroom wall that you could see the outside street. Staff was rude, would not give an extra towel. Room was on third floor, no elevator. They had no one to help with our luggage. I would like a full refund , I slept with my clothes , on top of the sheets. We felt stuck there because our flight was canceled due to bad weather in the east. I would like a full refund. Thank you — I have photos.

Toodo

The location was very central in Condado, by the beach. You could use a nice warm little pool at the sister hotel. Staff very friendly and polite.

Small room, very old, it really needs some renovation. Sink clogged all the time, shower was dripping a lot but they fixed it. All the hotels are very expensive in San Juan but this one is really not value for money.