High Peaks Hotel

Bed was comfortable

Toilet broken, tv smart controller didn’t work, place ran down and rough

The room was clean and spacious

We had two rooms here - we had the original room which was booked via booking.com (room 18) the first thing was the toilet seat fell off as soon as the lid was lifted. The reception did a temporary fix. The grounds made the place look unloved. the "Restaurant" was a toaster balance on top of a microwave oven on the verandah outside. We foolishly checked in for another night (Room 14) here the toilet seat was broken IN HALF! Really not happy for $225 / night and to top it all they offered guest laundry but I was informed that the machine is broken. Had to go to another town to do my laundry,.

Location, huge room, spa bath!

Bed was old and very springy, but reasonably comfortable.

Nothing We didn’t end up staying the site on booking dot com says it has a restaurant, they don’t at all and then when I asked the girl how to make the tv work she said sorry they have asked the bosses to fix the tvs ( none of them work ) the bosses won’t do it . The outside was run down and not mowed just looked awful . We left couldn’t get refund and drove and paid for another nights accommodation elsewhere

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The linen was clean and there was plenty of hot water (but much of it ended up on the floor as the shower leaked!)

The property is poorly maintained, many of the advertised facilities are either not there, broken or simply unavailable . No toilet paper was available on the property, the antenna to all the TV’s was damaged and not repaired. The owner is not on the property and relies on an inexperienced overworked lady who is responsible for reception, cleaning the rooms and handling all the other jobs including dealing with multiple customer complaints.