ibis Tanger City Center

Very nice staff

There is nothing positive that I can say about this property, staff are not hospitable, are not polite and in need for a huge makeover training and development. Restaurant staff are rude and ignorant and would do anything to NOT please you or even just deliver what they set out to do, for example, I asked for 3 fried eggs as I do not eat anything else, and I was met with hostility and lot of questioning and then when they finally gave me the eggs, I only got two and they were not cooked properly, so I left them behind and went out to a local eatery. On Tuesday 23rd, the plumbers shut down the water supply for a maintenance procedure, but they did not inform anyone, and when the water was back an hour or so later, and when I turned the shower on, for the first 3 to 5 minutes, the water was brown, very brown, if of it was mixed with mud or something similar. Not once did they inform anyone, well not me (705). When I checked in, they said they do not accept a local cheque, as they only accept cash or local debit card or any credit card, so I had not choice but to use my Amex, on the proviso it they just hold an amount, but my statement showed that the whole amount was taken and on Monday 22nd, I gave them cash and they refunded me, but I was told that my refund will come in 10 days time, so clearly I was misled, clearly the policy too grey to understand, so I will not be going back there in July 2024, as I will be booking with another property.

Pas propre y’en a pas asset de serviette dans la salle de bain j’ai trouvé des cheveux

The location was great. Close to the train station, shopping mall and restaurants etc. On checking in we were told that the 3 bed room that we booked didn't exist. When i offered to show my booking confirmation I was told that this is a very common mistake made by Expedia and there was no need for me to show the confirmation. We were given a double bed room with a mattress on the floor as the extra bed. No compensation offered. Double bed mattress was very hard as was sleeping on the floor! Overall not a very comfortable nights sleep!

It was a bed and that's about it. Bathroom was in pretty bad shape. The bright spots were the breakfast and location.

Good value hotel, well located in the centre of Tangier. Walking distance to beach, City Mall shopping centre and resteraunts. Free parking at front of hotel. Very comfortable bed. Hotel starting to get a little worn in places but no issues. Breakfast buffet had no fresh fruit.

Friendly and professional staff. The propety is well located.

Hotel staff nice and friendly, good hotel, good location, the pool looked very dirty so didnt use but would have if it was clean, had a power cut for 2 hours on first day but after that didnt have any problems

Good location from train station. Close to the beach. Good breakfast.

After checking in we found bedbugs in our room. They didn't have another room to switch to so we left and went to another hotel.