Bluegreen Vacations Odyssey Dells Resort

Not crazy about the tourist trap city but, overall, the stay was fine with one problem. I could have benefitted from whirlpool to ease up my arthritis but the whirlpool jets did not work. The only day I soaked in it (without the jets) apparently flooded the room below us when I drained the tub. Luckily, there were no guests below us. We were notified about the situation via telephone call the next day while we were exploring the region, and were asked for permission to enter the room to inspect and repair as needed. We didn’t like the idea of people inside our unit in our absence but, reluctantly, gave permission since it sounded serious. That preoccupied us for the rest of our vacation day until our return. I no longer continued to use the tub after that day nor decided the inconvenience of packing and moving to another unit (not that we were offered such courtesy). Upon checkout, we asked for a reimbursement or reduction of our “amenities” fee since we could not use the whirlpool and we were denied. That alone drove our rating, “been there, done that”.

Everything

Very nice, clean rooms. Plenty of room for 2 adults and 2 kids. The staff are amazing! Room requests were responded to extremely quickly. We liked that we could text. Beds were comfy. Overall, my family of 4 enjoyed our stay!

It wasn't a deal breaker, but the building was hard to find. It is far back from the main road, and there weren't signs. Even being familar with WI Dells, I wouldn't have found it without GPS.

Didn't realize beddings weren't supposed to be changed daily.

Front desk was responsive

Quiet, clean, comfortable

Concierge was pushy to sell things