Quality Inn & Suites Chattanooga-East Ridge

A/c worked, good location, pet friendly Staff did their best to be helpful

Vending machine dispensed hot drinks Extra fees wore me out Almost 6,000$ for 2 rooms for 3 weeks Kinda dirty stained blankets and dust ruffles,thin blankets had to buy extra Floors are coming apart Refrigerator in room barely working Tv had to go several times to the front desk to make operational Charged a deposit fee for each room every week Having to rent 2 rooms because I was traveling with 4 well mannered dogs plus paid an extra 15$ per dog per day After dark the place felt sketchy

I was able to check out after one night

The elevator was slow and unsafe. when the doors to the elevator opened the elevator floor was not even with the hall floor. there was about a 8 inch difference between the floor and the elevator floor. A member of the staff took my wife and I up to point this out. I wonder about the people he didn't escort up. There were 5 lamps in our room. two didn't have lightbulbs and one wasn't plugged and was not close to a outlet. When I booked my room I saw where it was $99 a night. What I didn't know was that was only for my first night. When I saw where the room went up to $199 a night for Friday and Saturday. I blame BOOKINGS.COM for this mix up. Long story short, I checked out the next day. I'm still working on getting my refund from Quality Inn.

Staff was friendly.

Need better and bigger breakfast options. One waffle maker, hard boiled eggs, milk, yogurt, cereal, muffins, coffee, and orange juice. Room to be much cleaner and newer furniture. Bed skirts stained and dirty. Furniture old and damaged. Bathroom had mold in shower, toilet paper holder broken, holes in the wall. Elevator to be working was very slow and had to take stairs.

Location.

Gross facilities, dirty hallways, broken elevators, improper breakfast storage

Good room and comfortable

Staff, breakfast was really bad