The Ashbee Hotel - The Leading Hotels of the World

The property itself is undeniably beautiful, with stunning views and a well-maintained exterior that initially made for an enjoyable stay. However, our experience was significantly diminished on the final night. Upon returning from dinner, we discovered a large cockroach—approximately 2–3 inches in size—on the ceiling of our room. We immediately contacted the front desk, and after about ten minutes, a staff member arrived with bug spray. By that point, the insect had already disappeared into a ceiling crack. Given time (after midnight), we insisted on being relocated to another room, as we were understandably uncomfortable remaining in a suite with likely more than one cockroach. The following morning, the hotel manager explained that sightings like this are common in Italy and not necessarily indicative of a cleanliness issue. While I appreciate the attempt at reassurance, I strongly disagree. I feel the situation was not handled with the level of urgency or seriousness expected at a property that positions itself as five-star. Aside from this incident, the earlier part of our stay was pleasant, though the room's noise insulation was notably poor. That said, given the circumstances—including spending one night in a different room category than what we originally booked—I do not believe the experience lived up to the standard or value of a hotel charging nearly $1000 CAD per night.

Beautiful hotel with wonderful staff, very helpful, we were let down by our airport yransfer and the front desk sorted it immediately for us.

It was amazing! The hotel is fabulous, within walking distance from the center of Taormina. The surroundings are beautiful, the beds are extremely comfortable, and the bed sheets simply the best! You must try St. George Restaurant by Heinz Beck, the only 2-Michelin-starred restaurant in Taormina! What an experience! Each dish was carefully created and the flavors were just wow! And the staff — the staff makes it all! Thank you to all the personnel for the care you offer to each guest, for the smiles, and for your professionalism. Diana, you have my heart! Thank you for making our 10th wedding anniversary an unforgettable experience!

The hotel was gated and had very attentive staff. There was also an infinity pool, and the breakfast was great.

Staff are lovely and nothing is too much trouble … location is perfect for access to the town as literally a 2 minute walk and the cable car to the beach 5 minutes. Views from hotel are amazing.

The images on website imply the grounds are huge - they are not and the swimming pool is small. Be careful with room choice as not all have views.

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We stayed for 4 nights from 29th June to 3rd July and had a fantastic time. Our room was so lovely & airy with a beautiful balcony at the side of the hotel. Very clean & decor was lovely too. The pool area was in a prime position with fantastic views out to sea. The staff were so very helpful with any queries we had. Lots of good recommendations from them regarding the local areas. They were so friendly & helpful - particularly Deanna who was always so cheery & enthusiastic & a huge credit to the hotel. Her reception colleagues were also very helpful & friendly. Shout out to Ivana, Alex, Elisia & Alessandro who were so friendly & engaging but all the staff were lovely.