Le Palais Juliana

Les chambres sont joliment décorées. En revanche l’hôtel est globalement moyennement entretenu. Mais ceci est compensé par la gentillesse du personnel. Les deux inconvénients pour moi : - l’hôtel est loin du centre - la salle de sport est très vétuste et sans climatisation

The hotel was peaceful and beautifully decorated with a serene garden and ample space for children to run & play. Our room was spacious and comfortable, perfectly suited for our family of four (with kids aged 4 and 7). The staff were friendly and eager to assist us in arranging a private sunset cruise.

The breakfast and menu options were somewhat limited, and the restaurant service was a bit slow. The hotel is situated 10 minutes from the center of Luang Prabang, so we had to call a taxi each time since the shuttle service doesn't run hourly.

Palais Juliana is a bit faraway from the city center. More a business than a vacation place. The hotel could use some renovation. Limited dining services. Transfer included from and to the airport is convenient, as well as the possibility of a free shuttle around Luang Prabang.

Our room was spacious and comfortable with a lovely view of the garden and pool. The manager was helpful in organising transport for us into town. Excellent pool, clean and inviting.

The breakfast was very poor. The hotel was very busy for Chinese NY and there seemed to be a lack of staff and leadership. Regarding the breakfast options, these seriously need to be reviewed, less is more and focus on quality rather than quantity. My last point is about the cleanliness of some areas, a deep clean should be considered.

Staff was helpful

TV signal is not good.

A real luxury resort in french colonial style. Holiday feeling pure. The luxury, cozy, very tastefully decorated room with all amenities you can expect from a luxury location, e.g. balcony with garden view, bath tub, safe, bathrobe, shower with big shower head and really hot water, fridge, water boiler for making tea or coffee, excellent WiFi. The breakfast buffet is excellent with a lot of choices.

The biggest minus (seemingly for other travelers, not for us) is the location a few kilometers away from the touristic core of the town. As we had a rental car it was no problem for us at all. I guess this is the reason why so few travelers seem to choose this hotel (We were almost the only guests, although the hotel can probably accommodate several hundreds of guests). They offer a shuttle service to town but since I haven't used it I cannot say anything about it. A bit of a pity was also that they offered only a minimum of choices (western food only) at the evening restaurant, so that we preferred to have our dinner at town, even in the first evening after being tired after a 9 hours ride on route N13 from Vang Vieng to Luang Prabang.