Lindeth Howe

Man on desk on leaving excellent. Others not welcoming

Greeting and general demeanour of staff unwelcoming. Also, 4.00 check in is really unreasonable

Very disappointed, my friend and I payed £160 for a room one night at Lindeth Howe, navies we were booked in the theatre. Checked in room was nice people friendly, whilst at the theatre my friend sadly was feeling unwell, and I took the decision to get her to westmoreland A&E, thankfully we did as it was a serious heart attack that required surgery, they blue lighted her to Blackpool for surgery that evening, as you can imagine I was worried sick and needed to be with her. I went back to the hotel and got our belongings and checked out so I could get to Blackpool. The lady on reception whilst apologetic promptly checked our account to see if there was anything more to pay, !!!!! There wasn’t because we had not used anything or got a drink on the tab, thankfully after surgery my friend is doing well I thought about this and sent an email explaining to the manager what happened and not received even an acknowledgement, so I called the manager a few days later to see if he would do a reduction to return to be told I’m sorry that happened however the best we can do is £140 plus and extra £20 for breakfast, because it’s our busiest time, to be honest I didn’t expect a refund, just a reduction to get my business back seeing as though I hadn’t used the room or the bathroom so not cleaning required Totally get that they not obligated but a little help given the circumstances would have had me return, have dinner and drinks at the bar, now due to their rubbish customer service I have found an fantastic hotel round the corner (Ryebeck) that made me feel most welcome and looked after me as I went up there alone, thank you Lindeth Howe very disappointed, I won’t be back

Great hotel great service and fabulous location

a walk in the grounds

The history, the building and the gardens , the staff were so nice and polite, car parking was close and plenty of parking, Also the deco blew my mind,

As above

Beautifully decorated and very clean

They said they had 4 chargers for ev's. They did have 4 chargers and one actually had my name tagged to it but none of the chargers worked. Because of their prior assurance I arrived with only a few miles left on the clock, a very stressfull time.

The décor is fab, breakfast choices are vast, a really good breakfast. A nice quiet peaceful hotel just perfect for what we needed. The bedroom was also very big so plenty of room.

Our only complaint was that the mattress was painful, I have informed them of this. Usually the mattress either suits me or the Mrs on this occasion we were both unable to sleep much due to the springs.

Mooi gebouw, prachtige tuin en heel sfeervol ingericht

Niet al het personeel vonden we vriendelijk en het eten ‘s Avonds was ronduit slecht en daarom ook veel te duur