Sunset Plaza Karon by RESAVA

Plus beau en photo qu'en réalité. Hotel fantome. Pas de restaurant. Grande pente avant d'arriver a l'hotel. Certains taxis ne veulent pas vous accompagner jusqu'en haut.

Sunset Plaza is close to the beach, being located on a steep hill makes it almost vital to rent a vehicle. There's a shuttle bus that takes guests down the hill from 9 to 12 and up the hill from 1 to 6. Management company who takes care of rental properties is slow to react of any of guests' needs, but they do eventually react if you call. This also included calls requesting cleaning. The apartment we stayed in was in OK shape, however far from spotless, plenty of dust, jacuzzi is unusable due to stain and grime, looks like it hasn't been cleaned in months or years. For basic need of large group of people it is ok. It had reasonably well sized rooms, very nice ocean view from the balcony. The condo has 2 pools, which are clean and pleasant to use. You will find that there's not too many people to assist you/any customer service on weekends. There's not enough parking for everyone, so sometimes you will find your car blocked in the morning.

We stayed 3 nights at Sunset Plaza Penthouse unit in late Dec'13. No doubt the unit has very nice view but both air-con in the living room were not cold at all and we could feel warm air instead! Imagine with the afternoon sun shinning strongly into the all-glass living room, we were like staying in an OVEN!! We specially paid high price and booked this unit during Xmas period mainly for the season celebration in a great view Penthouse and with the fun of Jacuzzi. In the end, we did not enjoy the sunset view due to the the hot living room and hence we had to escape to the Jacuzzi area but with great disappointment, the Jacuzzi was not working either!! In addition, the strong sewage smell from all the toilets that spread into the bedrooms was just disgusting!! Despite our complains to the Management and their promises to fix the air-con and Jacuzzi before we leave, they failed to keep their promises by the time we check-out!! We really felt cheated after paying such a high price for the bad experience of our stay!!!

En toppen lgh, stor och välutrustad men vi saknade städning och byte av handdukar. Ringde och bad om nya handdukar efter 4 dagar. Lämnade lgh efter bokade fem dagar och hade då inte sett till någon personal förutom då nya handdukar lämnades på golvet i ett av sovrummet. Den uteblivna städningen, påfyllning av toalettpapper och byte av lakan och handdukar drar tyvärr dock ned helhetsintrycket som annars skulle varit super!

We enjoyed the great view from the condominium, modern Thai interior, jacuzzi on the balcony, gym and 2 pools. The tuk-tuk shuttle running from 8:30 AM to 6 PM was a great help for going up and down the steep hill and for crossing busy Patak Road. Cleaning was done every 3-4 days. Miss Kip was very efficient in answering all of our questions. When our flight home was delayed by over 8 hours, she helped us to extend our stay and to arrange a convenient airport transfer, door-to-door. Thank you so much, Miss Kip!

Loved the spaciousness of the room but felt the unit needed some TLC. Extremely steep hill but can get Taxi's to take you up the hill at little cost. Internet was on and off but overall great, quiet area and yet close enough to walk to most things.

We (8 of us) stayed in the 3br penthouse and had an awesome time, the queen beds were comfortable and the view was to die for! The room was thoroughly cleaned every 2nd or 3rd day. One of the pools had an awesome view and we spent most of our pool time there, the gym is small but had most the equipment required. As mentioned in previous reviews the hill is a killer!! but the shuttle was there for most of the time and the hill does come handy when you need to sober up. Location is good for families but not for singles, we spent most of our time in Patong as thats where the action is, taxis/tuc tucs are $10-15 to Patong from sunset plaza which is not too bad. We enjoyed our stay here and will miss the sunsets, best view from the penthouse!

My whole family thoroughly enjoyed our stay in Phuket and at the Sunset Plaza. The hotel provided a comfortable and relaxing place to call home while we were away. The room was everything we had hoped for and the facilities such as the pool and gym got plenty of use by all. The view out to the sea and the sunsets were amazing and provided us a welcome and relaxing retreat. Whilst the step driveway provided some challenges it was not unbearable and with the friendly assistance of the resident van driver and local tuk tuks thankfully we didn't need to do the climb ourselves too often.

We booked 2 x 1 brm condo's. One with 2 x single beds (for 19yo son & 17 yo old duaghter. Got 1x king size bed. Mentioned it at checkout but they advised that they had no notification and nothing changed. We also booked late check out, but were requested to check out by midday. Fortunately the managers allowed us to have another room to stay in until our 6pm pick-up for the airport. We had already been alerted to the steep walk up the driveway to our rooms. Courtesy bus down the hill from 9am - 1pm. And up the hill (which you will be gratefull for) from 1pm to 6pm. But only down to or upto either end of the driveway.