BLVD Hotel and Studios Universal-Hollywood, an Ascend Collection Hotel

Room and bathroom were not properly cleaned.

Arriving there the staff was Not very welcoming, Not very social. I got a two queen bed suit and didn't have the 2 TVs That it said it would have. The water in the indoor pool was very cool, my son couldn't even get in to injoy him self. The Is couch in the room was dirty, Stain, broken and Itchy. The only good thing about my stay there was the bar lounge, the bartender "G" great guy. Very good customer service and friendly. Other than that the BLVD hotel needs a lot of improvement.

It was good just the fact that the parking its not included, and has a strong odor in the hallways I thing comes from the carpet.

Shower was broken, faucet felt like it was to break off everytime we turn it on, door was not properly fitted so we had to push it in to close it, bathroom lock wasnt working, but room was clean

nice place

Always a perfect place to stay we love the staff and just vibe here

We arrived late at night, and unfortunately, the check-in process took over an hour. The hallways had an unpleasant odor, and we struggled to figure out how to operate the shower—eventually needing staff assistance because the room phone didn’t work. The hotel keys repeatedly malfunctioned, and the Wi-Fi was extremely slow and unreliable. To make matters worse, the bed was uneven and uncomfortable, and the pillows were lumpy, making it difficult to get a good night’s rest. Overall, this was a very disappointing experience, and I would not stay at this hotel again!

The location could not be better to go to Universal but that’s really the only thing that was amazing about this hotel. The shower was wonky and I had to have the desk attendant show me how to use it. There is no breakfast which is tricky when going to universal all day. The staff were super friendly though and it worked!

Leak in the hallway, they do not tell you it’s under renovation until after you pay, outlets do not work phone doesn’t work so when I had an issue I had to go downstairs, area is very unsafe. Incredibly overpriced and will never stay here again.

Good size room.