BLVD Hotel and Studios Universal-Hollywood, an Ascend Collection Hotel

Very noisy. Could not sleep

My stay was awful! I paid for a hotel for my kids and I to stay for our universal vacation and we had no tv or hot water the entire time. No accommodations or attempts to fix it. Imagine a too. Full of kids and no entertainment it was horrible and I paid for resort fees

The condition of this property keeps getting worse and worse every time I stay there. The outlets inside the room frequently don’t work or are shorting out. The showers have very little water pressure and the knobs are falling off. What makes it even more frustrating is the prices of the rooms and the price for parking keeps going up significantly. So we’re paying more money for a worse experience.

The hotel was really loud. Kids running and playing in the hall way till 10pm. You could hear everything in the hotel.

I liked the location close to Universal Studios, about 5 min to the parking lot. The neighborhood is a little sketchy I was afraid to walk around. The room we were in had a horrible moldy-vinegary smell that really didn't go away until we turned the heater on to mask it. I walked around in slippers because the floors were sticky in places. I did like that there was cardio equipment for a quick workout. I liked that there was a bar although I didn't order any drinks. The shower was clean and had good water pressure. Bring your own shampoo and conditioner and soap because the ones they offer were not good. I don't think it was worth the $200/night price tag.

Hotel is honestly in the perfect place for a quick visit to Universal. A short walk to a free shuttle. And tons of walkable eats nearby. Staff was pretty nice as well. Cons are the freezing cold pool located in the garage, most outlets in the rooms don’t work, no housekeeping (even though they ask when you’d like your room cleaned) and very outdated ac units in the rooms.

No enough parking space. You need to leave them your car key if you park inside.

Our room wasn’t made up once during our stay rubbish stayed in room for 3 days had to ask for towels. We had two sets of headphones go missing from our room and when I emailed I never received a response at all. Could hear people walking up and down the hallway all night doors opening and closing, noisy from the highway. We felt quite unsafe in this accomodation. Microwave, coffee machine didn’t work at all.

The room had a stink, the furniture is very old and some drawers were broken. The heater/air conditioning unit is so old and loud. We packed our bathing suits as the kids were excited about the pool and when we arrived they told us the pool is cold therefore we couldn’t use it. I called the reception for help and I was on hold for 20 minutes no one would answer. Upon arrival they told us they have an additional $39 parking fee per night that wasn’t disclosed on the reservation. Paying $35 parking at universal studios plus another $39 for the car to sleep in their garage is a lot for anyone.

We had an okay stay at The BLVD. They need to update their rooms and have better service. Rooms were okay and way too over-priced.