Hotel Rancho Encantado

We took the room with the jacuzzi on the river It was fabulous The only recommendation I have is if possible to request a room that is not so near the restaurant ( they close at 10pm) if u mind to have quite otherwise it doesn’t matter . Beautiful place and location is great quiet and restful we took the boat trip and had a great time it’s right on the lagoon ! The garden is stunning!

Der eigene Steg an der Lagune! Ein ruhiger Platz im Schatten 👍

Rancho Encantado is an extremely peaceful, quiet retreat on the shores of the Bacalar Lagoon. The staff are extremely attentive. They have paddle boards and double kayaks for guest use. The room has a faucet with purified drinking water. The restaurant on the property has outstanding food (we ate breakfast and lunches on the property and then went into town for dinners). We stayed in one of the lagoon cottages. The patio looked out on the lake and had a patio table with four chairs, another chair, and a hammock. There was a raised platform between the cottage and the lake with two chaise loungers. A walkway led from the cottage to the lake and had a dock with two chairs and a ladder into the water. WiFi in the cottage was good enough for streaming music on multiple devices at once.

Restaurant sur place Jacuzzi Piscine Accès lagune

Rien

This hotel is in a lovely location outside of Bacalar itself - if you want to go into town, this might be a little too far out for you. It's an eco-resort, so the grounds are lovely, with many mature tropical trees everywhere, and abundant bird life. It's right on the lake shore, so it's a good place to see many of the seven colours that the lake is famous for. To see them all, definitely book the boat trip across the lake - three cenotes, seven colours, and the chance to swim in the lake are not to be missed! A very nice room - we paid a little extra for the lake-front cabin, and that was really lovely. They have a nice restaurant with a lovely view; food choices were good. The only thing that spoiled it for us a bit was the fact that the hotel is very close to a main road, and the road is on an incline, so every lorry that goes past does it in low gear, and the road noise is really quite intrusive. Not the hotel's fault, but we'd recommend earplugs!

La localisation à l’écart dans la nature, la proximité de la lagune avec les équipements qui vont avec. La gentillesse du personnel. Le cadre général. Le restaurant très correct.

La route n’est pas très loin, nous avons eu une fuite à cause de la pluie dans la chambre pendant la nuit. Salle de bain ouverte

L’emplacement et la gentillesse du personnel

Le petit déjeuné qui manquait un peu de goût

The restaurant was good to excellent. The water access was perfect as we had hoped. Great access to excursions and taxis to town were easy and friendly. We loved every activity we did in the area. Our visits and dining in town were great. Service was excellent in all areas. We especially enjoyed William at the restaurant. The resort is small and easy to get around. The cabin we had was roomy and comfortable.

The cost of everything (except taxis, which were very reasonable) is more than we are used to on our Mexican travels. For the price we expected a little more. The lighting in the cabin is very bad (#21) Another cabin we were in was better, but marginal.

Rancho Encantado is an exquisite sanctuary! Our group loves visiting every time. It is one of our favorite places on earth and our favorite place in all of Bacalar! The staff is incredibly helpful and kind and we are grateful each time for their generosity.