Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.8 / 10 Guest Rating

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, An Giang, 920000, Phu Quoc, VN

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) - main view

About the Property

Beachfront Paradise With Luxurious Amenities

Relaxation: Spend your days enjoying the private beach and outdoor pool, or indulge in a soothing soak in the deep soaking bathtubs available in the rooms.

Culinary Delights: Treat your taste buds to international cuisine at Chez Carole while enjoying breathtaking ocean views, and unwind with a refreshing drink at the beach bar.

Convenience: With complimentary wireless internet, room service, and a range of services including concierge and wedding planning, Chez Carole Beach Resort & Spa ensures a seamless and memorable stay.

Ready to experience the perfect blend of luxury and serenity? Book your stay at Chez Carole Beach Resort & Spa now.

Facilities & Amenities

Boat tours nearby
Proposal/romance packages available
Free bicycles on site
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Bungalow, Non Smoking, Sea View - Photo 1
Bungalow, Non Smoking, Sea View - Photo 2
Bungalow, Non Smoking, Sea View - Photo 3
Bungalow, Non Smoking, Sea View - Photo 4
Bungalow, Non Smoking, Sea View - Photo 5
Bungalow, Non Smoking, Sea View - Photo 6
Bungalow, Non Smoking, Sea View - Photo 7
Bungalow, Non Smoking, Sea View - Photo 8
Bungalow, Non Smoking, Sea View - Photo 9
1/9

Bungalow, Non Smoking, Sea View

1 Double Bed484-sq-foot individually decorated room, balcony with garden views Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023Room/bed type depends on availability at check-in

45 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Sea View Bungalow

Non-refundable
Breakfast Included
20% OFF$260.75

$208.6

Includes taxes & fees
Family Villa, 2 Bedrooms, Pool View - Photo 1
Family Villa, 2 Bedrooms, Pool View - Photo 2
Family Villa, 2 Bedrooms, Pool View - Photo 3
Family Villa, 2 Bedrooms, Pool View - Photo 4
Family Villa, 2 Bedrooms, Pool View - Photo 5
Family Villa, 2 Bedrooms, Pool View - Photo 6
Family Villa, 2 Bedrooms, Pool View - Photo 7
Family Villa, 2 Bedrooms, Pool View - Photo 8
Family Villa, 2 Bedrooms, Pool View - Photo 9
Family Villa, 2 Bedrooms, Pool View - Photo 10
Family Villa, 2 Bedrooms, Pool View - Photo 11
Family Villa, 2 Bedrooms, Pool View - Photo 12
Family Villa, 2 Bedrooms, Pool View - Photo 13
Family Villa, 2 Bedrooms, Pool View - Photo 14
1/14

Family Villa, 2 Bedrooms, Pool View

1 Queen Bed and 2 Large Twin Beds1507-sq-foot individually decorated room, furnished patio with beach views Layout - 2 bedrooms, dining area, and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Kitchenette with stovetop and paper towelsSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Laptop workspace, yard, and safe; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023

140 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

2-Bedroom Pool Beach Villa

Non-refundable
Breakfast Included
20% OFF$507.78

$406.22

Includes taxes & fees
Bungalow, River View - Photo 1
Bungalow, River View - Photo 2
Bungalow, River View - Photo 3
Bungalow, River View - Photo 4
Bungalow, River View - Photo 5
Bungalow, River View - Photo 6
Bungalow, River View - Photo 7
1/7

Bungalow, River View

1 Double Bed484-sq-foot soundproofed room, balcony with river views Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023

45 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Riverfront Bungalow

Non-refundable
Breakfast Included
20% OFF$233.29

$186.63

Includes taxes & fees

Guest Reviews

7.8
Very Good41 verified reviews
AI Summary

Guests highly rate the nice resort and frequently praise the helpful staff.

Categories

Cleanliness6.4
Service8.4
Location8.4
Room Quality7.9
Amenities7.9
Value for Money7.9
Food and Beverage7.9
Overall Experience7.7

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 22, 2019

"Good"

4.0

Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.

Helpful?
M
Marie
Verified booking
Standard Room
Stayed in Jun 26, 2019

"Plutôt satisfaits."

8.0

Personnel adorable et aux petits soins. Très serviables. Cependant pour le même prix chambre deluxe vous pouvez avoir une chambre superbe chambre sur pilotis ou une chambre moyenne vue sur la rivière en 1er plan et 2ème plan vue mer ou enfin une chambre bordant une retenue d'eau stagnante avec les inconvénients qui vont avec. Petit déjeuner basique rien d'extraordinaire. Piscine avec une vue agréable sur la mer. Restaurant bon mais cher. Dans l'ensemble ça reste très correct.

Helpful?
V
Vadym
Verified booking
Standard Room
Stayed in Jun 19, 2019

"A staggering escape"

10.0

I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close. If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.

Helpful?
S
Stephen
Verified booking
Standard Room
Stayed in Jun 18, 2019

"Awesome staff and beautiful resort location"

10.0

Customer service is something to be treasured where ever one stays, especially abroad. Chez Carole when it comes to that is like finding the lost city of Atlantis. The staff was absolutely amazing at this resort. My father decided to spend his 75th birthday here, and the staff went over and beyond out of their way to make sure our stay and celebration was fantastic, including a birthday cake. There were only a few very minor issues with plumbing due to the rainy season. However once brought to the attention of the staff, the issues were immediately taken care of. The ocean view room I stayed in was very comfortable with AC, and overhead bed netting if you wished to open the room up at night. The bathroom and shower were very clean as well. Overall, our stay at Chez Carole was an amazing experience and the staff had 95% to do with that feeling. I'd highly recommend this resort to anyone.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 30, 2019

"Good"

4.0

Nice view from the reception but less atraction.

Helpful?
N
Norman
Verified booking
Standard Room
Stayed in Mar 9, 2019

"Exceptional"

10.0

Sehr ruhiges Resort mit einem tollen und sauberen Strand ( wird immer gereinigt). Es gibt zwar fast nix rings herum aber die Ruhe ist sehr entspannend. Das Restaurant hat super leckeres Essen und zweimal die Woche gibt es ein Barbecue. Wir haben alles mögliche aus der Karte probiert und immer sensationel. Das Personal ist sehr nett und freundlich, wir hatten Glück da 14 Mitarbeiter von einer Schule aus den Philippinen da waren für die Saison. Hoffentlich wird dies weiter so gehandhabt da Vietnamesisches Personal nicht unbedingt das freundlichste ist und englisch fast nicht beherrscht. So perfekt gewesen. Größtes Manko ist der Spa. Das ist aktuell ein Witz. Ein Pavillon neben dem Weg von Rezeption und Zimmern zum Pool, offen mit einem Vorhang der nix verdeckt. Die Massage war die schlechteste überhaupt und Lust zum arbeiten hat da auch keiner und auch noch unfreundlich dazu. Für ein Resort so abgeschieden und zu den Preisen leider wirklich unpassend. Der Manager erklärte uns das es geändert wird mit weiteren Pavillons und neuem Personal. Für zukünftige Gäste hoffen wir dies sehr. Roller Vermietung im Haus und dann mal den Norden der Insel erkunden und zum Star Sand Beach gehen. Lohnt sich auf jedenfall. Wer Ruhe und Entspannung sucht ist hier richtig. Es ist sehr gepflegt und wird nun nach und nach außerhalb der Hochsaison wohl weiter renoviert. Aber es ist auch so sehr gepflegt und ordentlich. Definitiv gehen wir wieder hin beim nächsten Besuch.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 28, 2019

"Exceptional"

10.0

We booked beach Villa and found every thing perfect. One of the nicest and cleanest beaches on the Island. Lots of free water toys no jet skies only wind and paddle powered

Helpful?
K
K
Verified booking
Standard Room
Stayed in Jan 7, 2019

"Exceptional"

10.0

ゆっくり心地良く滞在できました。 スタッフの方も親切で、笑顔が素敵?

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jan 4, 2019

"Excellent"

8.0

We had a fabulous time at Chez Carole. The staff was amazing and the resort is gorgeous! Beautiful beach and very quiet, relaxed atmosphere. The only small drawback for us was the food options, breakfast bar is great but small menu options for lunch/dinner. But we rented scooters on site and its not far to town for other dinner options. Overall it was wonderful!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 28, 2018

"Good for a family"

8.0

Great location. Good staff. Management is responsive to customer needs. Great pool and beach. Good for a family. Would be good to see them use less plastic straws and more bamboo straws.

Helpful?