Fairfield House - Ayr

Really nice stay, good food and friendly service and people

On arrival found my room was outside in car park rather than hotel. Clearly hadnt been cleaned properly as there was still faeces in the toilet that hadnt been cleaned, Carpet looked un hoovered and overall really dusty

Comfortable beds and breakfast very good. Unfortunately was in one of the two annex rooms which was disappointing. directly faced car park and dining room seating area. On entering room could smell the pool adjacent to it. Had to keep curtains closed most of time as felt very overlooked. Possibly a net curtain or other would help though wouldn’t stay again for this reason.

The first room we where given looked out on to the room of the kitchen which had air con and all sorts of vents making horrendous noise almost like an aeroplane taking off and that was with the window closed. With the window open words could not explain the noise levels. Check in staff where understanding and gave us a different room after our complaint and I was very happy with our new room. Im still in shick though at room 44 which they first offered us.

Felt safe and secure

Shower over bath which was quite hard to step into for elderly people and controls rather complicated

Our room on 1st floor was near large industrial air conditioner which were very noisy

place was just OK. The condition of the room was horrible. Cracked and loose tiles in the bathroom floor made it unsafe and we had to wear shoes. Glass shower did not keep water in. Ceiling and walls had cracks in it. The ceiling moulding above the bed looked like it could fall on us at any moment.

Really lovely stay, nice room, plenty space and a lovely bathroom. It was a very hot day,

Lovely