Fairfield House - Ayr

Area and friendly staff

This review may seem harsh as I would consider staying here again JUST NEVER IN THE ROOM WE GOT AGAIN, staff nice but slow and forgot a few times, its an older property that could be refurbished, its near the beach but dining and outdoors looks on to a car park, the room we had room 18 is above the swimming pool and the equipment used to run this is below and so noisy, the room was far too hot as didn't have proper ventilation,

he night porter on the sunday 13th night was brilliant sorry didn't get his name he was so pleasant and helpful

This is our third stay here. The location is excellent, especially if you have kids. The green and the beach are right at the front of the hotel and the amusement arcades just a 2 minute walk along from it. The rooms aren’t as modern as you would expect for the cost and the shower and bath are a little worn looking round the sealant and the sofa bed wasn’t great but overall we had a good stay. The food in the restaurant is good it was our first time eating in it. They have an ok gluten free selection at dinner. I think breakfast is overpriced at £15 each regardless of whether you take the full fry or not. There’s a small selection of gluten free items but no actual gf offerings for the fry or pancakes and no kids breakfast so we did feel a bit robbed in that!

We arrived a bit early but found the woman on reception was not very pleasant and a bit abrupt. Room was pleasant and clean. We used the swimming pool but the jacuzzi was not workin. Breakfast was very busy and more staff would have helped a bit. Overall the hotel was good value and we would return again

our room hadn’t been set up for a family room , when sofa bed pulled out the bedding was dirty , then moved rooms and the fold up bed that was for my child was broke , so ended up having to sleep on a couch which isn’t good for the price we paid

Booked a last minute stay and was pleasantly surprised. A lovely traditional hotel with all the 'trimmings' - grand foyer & staircase, hotel dining room serving dinner as well as breakfast, lovely well appointed room. Pool was as you'd expect but fitness centre was above average with a greater range of equipment that is uusual in my experience. Dinner was ok, breakfast was excellent. Free parking on site. Located just off the beachfront.

Lovely stay with my 11 year old. Staff friendly, polite and helpful. Hotel clean, tidy and welcoming.

Myself and my partner came for a night away with my son was absolutely fantastic from the moment we arrived as staff was very friendly hotel easy to find and so clean and the room was another level beautiful and spacious would highly recommend and stay there again without a doubt with the money and the trip for a great night away x

Overall, a nice stay with decent rooms and very comfortable bed, and good amenities. However, my room (43) was next to linen cupboards and I was woken up by housekeeping staff outside my door quite early. This included the wall and whole bed shaking when laundry bags were being piled up in the corridor against the wall.