Swan Hill Resort

Location was great, could easily walk to shops, clubs and pubs. Nice having an outdoor and indoor pool. We used the indoor pool. Lots of facilities for a family.

The property was run down, but clean. Bed wasn't the greatest. Traffic was quite noisy at night.

The outdoor resort area was good. Bed was comfortable.

The rooms require a lot of upgrading and are not reflective of the photos. It is a stretch to call it a deluxe room. To reflect the quality of the room, the price should have been at least $40 cheaper per night.

The bed and pillows were very comfortable and the shower was nice and hot. The outdoor pool area was bright and cheerful and well maintained. This area was beautiful. It was lovely sitting out there for lunch. Being able to store our bags on arrival and departure was so helpful and very much appreciated.

The indoor pool, gym and games area was very tired and not at all inviting. The air hockey table was broken. The indoor area was dark and worn. The photos on the website did not match the actual appearance of the tennis court or the indoor pool or the decor of our room. There was a big space in our room where I assume a sofa should have been and would have been nice. Outside our room was a table but no outdoor chairs so to sit on the balcony we had to bring out chairs from inside. Very disappointing that we were not given milk when we checked in (was not in the fridge...you had to ask at reception) so we did not know until we read the small print in the compendium later in the evening that you had to ask. After we came back from dinner ready for a cup of tea, reception was closed, so could not get milk. Very disappointing. This is the absolute minimum we'd expect from a motel stay. Only one roll of toilet paper for a two night stay...even after room had been serviced. Should not have to ask for extra. WiFi did not work. Unfortunately the promotion of this motel as a resort is quite misleading and the property needs a facelift to justify the price we paid for a deluxe queen room. It was not deluxe.

We didn't try the breakfast

When ever you'd leave and come back your parking close to the room would be taken, reserving parking to the rooms would have been ideal Also would be nice if the pools didn't colse so early people love night swims we really didn't like that it was closed at 8pm

Location, outdoors

Poor quality internet, No sound , not working TV, disappointed