Hilton Garden Inn Eugene/Springfield

Staff was friendly overall, breakfast was okay.

Hottub didn't work, we got a jetted tub in our room and that was janky. The cover plate thing wasn't fully attached. The place was under construction which hopefully its better after its done, but we were not impressed. It seems very aged so I assume its hard to keep looking clean and maintained.

Close to airport and restaurants

K

Tub was clogged and disgusting. Could not even shower with having ankles in other peoples filth.

cleanliness was good, and desk clerk was personable and helpful

the facility is under construction, which is ok, but the rate was very high for those circumstances - then the restaurant had to close several hours early because their payment system failed.

Hotel itself was great. Had dinner from the restaurant, it was good. They kindly packed it to go so I could eat upstairs. I was there with my dog, the lower rating for “area around property” was due to lack of a good place for him to walk. It was a little sketchy and there was nothing marked for a dog area.

Short drive to airport, clean nice room and bath, comfortable mattress . breakfast and dinner available for purchase or many restaurant in area close by.

Nice common areas, very dated rooms, old bathrooms, though clean. Thin towels, crappy toiletries. The Tru by Hilton, in the same town is much more modern, fun, welcoming.

Expedia displayed they had a room with a jetted tub available but when we arrived at the property they did not. A lot if construction

We chose this hotel for its proximity to our son's home as well as shops and restaurants. We also wanted a hotel that served breakfast, had a restaurant, and had an indoor pool since we are accustomed to working out in the water. There was also a gym and laundry which we used while there. Everything was really convenient, the staff was super friendly, and it was a "home away from home" for us. We were there for Christmas and really appreciated the staff being there for us.