Civitel Akali Hotel

Great stay

Perfect city hotel! Very close to the city center super clean and the staff were amazing. Delicious breakfast too

I had an absolutely delightful experience at Akali hotel in Chania. I was welcomed with warm hospitality from the moment I arrived. The room was spotlessly clean, beautifully arranged. Every dish was a delight, showcasing both quality and flavor. A special mention goes to Maria at the reception. She is an absolute gem and awesome. Always smiling, cute, incredibly positive, and ready to assist at any moment. If you’re looking for comfort, exceptional service, and a relaxing environment in Chania, I highly recommend Akali hotel.

Excellent hotel

By far the best part was the lady who worked the front desk at check in. She was there a couple of other days too in the evenings. She was always very pleasant and sweet and offered to help in any way she could. She offered suggestions for restaurants and stores and even made sure my room got fixed after it was messed up when I checked in. She has been one of the best receptionists I've encountered in all my travels in Europe (over a dozen work and business trips). In the room, I liked the extra metal door on the outside balcony that kept both light and sound from getting in. Allowed me to not wake up when the streets were populated with celebrations and fireworks. I loved that the AC worked and was strong. I still had an extra fan, but that made it extremely comfortable for me.

Breakfast. I didn't think any of the breakfast options were good. Even the juice tasted weird. Given the number of tourists and school personnel that come through here, I think a more simple (or diverse) breakfast would be better. Have some hot meats that go with your hot breakfast; not just cold meats. Have some bagels and cream cheese. At least fix the juice machine.

Best location in Chania