Four Seasons Resort Marrakech

Hotel lindo em todos os seus ambientes. Atendimento muito atencioso. Restaurante japones com um DJ incrível. Piscina e restaurante da piscina ótimos. Até caipirinha foi providenciada.

Era possível fumar em todos ambientes, e gostam muito de charuto o que é desagradável. Inclusive na sala de TV fechada. As camareiras nunca eram vistas, somente no horário de banho pré janta, ao qual pedíamos voltar mais tarde; não conseguimos informar formigas no nosso apto térreo e nem problema na ducha móvel do box do banheiro.

I have stayed in many hotels around the world, but the service at this property was truly exceptional. What impressed me most was not only the team's professionalism, but also their empathy, warmth, and genuine care for guests. Many team members contributed to making my stay memorable, and I would like to recognize them by name: The Breakfast Team AYOUB: Always happy, energetic, and welcoming. He enjoyed talking about football and constantly made sure every guest felt comfortable and well taken care of. YASSINE: He noticed that I am Brazilian and made a point of greeting me every morning in Portuguese with a warm “Bom dia.” Such a thoughtful, personalized gesture that made me feel right at home. YOUSEFF: Incredible energy. He treats every guest with genuine care and kindness, and it is clear that he truly loves what he does. MAROUNE: Extremely kind, professional, and always willing to help. YASSINE KHACHAL: Very attentive and deeply dedicated to ensuring guests have a great experience. ASMAA (Hostess): Always sweet, welcoming, and smiling. She brings immense warmth to the start of the day. Housekeeping GUARDA: Exceptionally kind and dedicated. She took wonderful care of my room and paid meticulous attention to every detail. I often saw her double-checking every corner before leaving to ensure everything was absolutely perfect. Concierge SOUKAINA: So kind and helpful. She generously spent time giving me brilliant recommendations on what to buy, where to go, and how to navigate Marrakesh. She explained everything with great care and attention to detail. I hope to return to Morocco very soon, and one of the main reasons is this hotel and its incredible staff. They made my stay in Marrakesh truly special and created memories that I will always cherish. Thank you to the entire team for making me feel so welcome.

Le coin piscine est extraordinaire ainsi que le restaurant au bord de la piscine, très agréable. Personnel adorable et attentionné tout au long du séjour. Très belles chambres, très confortables.

L'accès à la piscine étant ouvert à une clientèle extérieure, l'atmosphère n'était pas toujours en adéquation avec le niveau de calme, de sérénité & raffinement que l'on peut attendre d'un établissement four seasons (conversations téléphoniques bruyantes / cigarettes / moins de transats). Le buffet du petit-déjeuner est très bon mais un choix à la carte serait également le bienvenue pour une expérience encore plus optimale.

Le service est exceptionnel. Le personnel très serviable. Piscine incroyable de 45 m de long, très jolie, l'eau à 28 degrés. Il y a encore une 2ème piscine pour les familles avec enfants. La nourriture est très bonne

Sous "propreté" j'ai mis la note maximale, mais le sol de la salle de fitness (là où on fait de la musculation) n'est pas propre. Que la piscine soit ouverte aux clients non résidents de l'hôtel est un peu dommage. C'est aux dépens des clients de l'hôtel. En arrivant vers 16h00 à la piscine, il restait seulement 2 transats libres, mal placés. Et certains clients venant de l'extérieur se comportent comme s'ils étaient seuls au monde, sans aucun respect pour les autres. Je pense qu'il faudrait limiter un peu les entrées pour les clients venant de l'extérieur