Hilton Guangzhou Tianhe

The concierge service is very gd by the two trainees , at 6pm .i like the concept of not giving tooth brush , save the earth . Overall very gd experience, will come back again .

Superb. A bit out of the way but the hotel was so luxurious

Very good experience at reception, friendly and helpful.buffet breakfast was very good too, lots of choices.

This hotel is about 8mins walk to the subway (3rd line and APM) and East Railway Station, restaurant and convenience store is also within walking distance. The room itself is spacious and clean. Definitely recommend to those who look for a short stay outside the crowded area of GuangZhou.

Great facility and service! Staff is friendly and amenities are great

Stayed for six nights during canton fair. Great place to stay after a long day in the fair. Very clean friendly and very helpful staff. I had some issues with my flight reservations booked with unsuccessfully with Expedia. Ben from the concierge gave me his private phone to place a call to get it solved. Thank you Ben you were so kind and helpful. I will definitely be back to this hotel

Very great service !

The rooms are getting very dirty and dated. I have been staying here for the last 7 years, twice a year and the service is getting worse.The hotel it self is nice, but the rooms are a different story. I booked a double twin executive suite, and arrived at 11 pm and the front desk said they didn't have room for me ( booked and paid 3 weeks earlier) , front staff offered a smoking room , but I declined . They gave me twin room for the night, but I would have to change the next day. Okay , I would do that. Next day, they still don't have a Twin suite for me , but give me a king suite to share with my business partner (NO) , so 1 of us sleeps on the cot and the other gets the bed. Next day switch rooms again. Finally have it right , but we check out the following day. So booked 4 nights and switched rooms 3 times. The Executive lounge is getting worse too, same food snacks every day, we ordered room service to the lounge and the staff couldn't believe it, but for the extra you pay for the room , they ( lounge ) should change up the selection everyday at least. I'm going to look at the Westin or Softie (?) for next time .My 2 cents.Cheers

Very good, good room, restaurants and reception services

All good! Staff were very nice and helpful, upgraded me to a better room