Holiday Inn Express Hotels & Suites Rockingham West by IHG

Location

HVAC

Didn't get a chance to use the breakfast or the pool. The staff was great and the room was superb.

The room had a very bad smell,I think the carpet need a cleaning,The hallway smell bad also,Room was clean but the smell makes it dirty.

Although the room (210) was clean for the most part, there were areas that weren’t cleaned at all, and there were several items that should be addressed by maintenance staff. The bathroom sink area was dirty. It appeared as though someone wiped the countertop but did clean it. The TV (which was in my opinion rather undersized), mirrors, and sink/ countertop had a layer of film on it. The top of the shower wall had fake eyelashes laying on it. The bathroom door was off, making it difficult to close. There was some paint splatter in places on the shower wall, door, and wall probably from previous ceiling repairs. Unfortunately, it was certainly in an area that should have been scrubbed after a normal checkout cleaning, but never had been done. The center drawer in the dresser was unable to close unless you pulled out the other two drawers, lined them up and shut all three at the same time. The faces of the drawers were misaligned. The door that conceals the refrigerator was difficult to open due to it dragging on the floor, creating a rub spot. The tiles in the bathroom were not level, creating a small tripping hazard. The floor outside the room in the hallway was creaking under the carpet. The men’s bathroom nearest the lobby/ front desk door was almost off the hinges due to some screws being very loose.

Very clean. Great breakfast. staff was amazing

Very good but no baco

Cocktails hour

I enjoyed the property and the amenities. I would stay again.

It was ok. Typical hotel breakfast. Good cinnamon buns, though.