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8.3 / 10 Guest Rating

Hotel Boutique Casa de la Palma

3 Oriente 217, Colonia Centro, Puebla, mx

Hotel Boutique Casa de la Palma - main view

About the Property

Unique Suites and Free Wi-Fi
Immerse yourself in luxury at Hotel Boutique Casa De La Palma, a UNESCO World Heritage site offering uniquely decorated suites with elegant wood furniture and free Wi-Fi.

Historic Charm and Meeting Facilities
Experience the beauty of a historic building with stunning architecture and on-site meeting facilities for 12 people.

Convenient Location and Cultural Attractions
Located just steps away from Puebla Cathedral and Zócalo main square, our hotel is within walking distance to the Puebla Convention Centre, Museum of Religious Art, and an array of restaurants and markets.

Book your stay at Hotel Boutique Casa De La Palma for a memorable and enriching experience in Puebla, Mexico.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite with Balcony - Photo 1
King Suite with Balcony - Photo 2
King Suite with Balcony - Photo 3
King Suite with Balcony - Photo 4
King Suite with Balcony - Photo 5
King Suite with Balcony - Photo 6
King Suite with Balcony - Photo 7
King Suite with Balcony - Photo 8
King Suite with Balcony - Photo 9
King Suite with Balcony - Photo 10
1/10

King Suite with Balcony

This spacious suite features a king-size bed and a private balcony with views of the historic center of Puebla. Rooms are assigned according to availability.

25 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerFan

King Suite with Balcony

Non-refundable
Room Only
20% OFF$86.23

$68.98

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
King Suite - Photo 5
King Suite - Photo 6
1/6

King Suite

This suite features 1 king-sized bed and since it faces the interior of the hotel, is really quiet and tranquil. The decor is is elegant, featuring wooden furniture and elaborately carved ceilings. Rooms are assigned according to availability.

20 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneHair dryerFanToilet

King Suite

Non-refundable
Room Only
20% OFF$86.23

$68.98

Includes taxes & fees
Two-Bedroom Suite - Photo 1
Two-Bedroom Suite - Photo 2
Two-Bedroom Suite - Photo 3
Two-Bedroom Suite - Photo 4
Two-Bedroom Suite - Photo 5
1/5

Two-Bedroom Suite

Located on the second floor, this large suite features hardwood floors and 2 balconies with views of the old town.

25 sqm
Sleeps 4
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerFan

Two-Bedroom Suite

Non-refundable
Room Only
20% OFF$146.55

$117.24

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
1/4

Deluxe Double Room

This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

20 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerFan

Deluxe Double Room

Non-refundable
Room Only
20% OFF$124.56

$99.65

Includes taxes & fees
Quadruple Room with Balcony - Photo 1
Quadruple Room with Balcony - Photo 2
Quadruple Room with Balcony - Photo 3
Quadruple Room with Balcony - Photo 4
Quadruple Room with Balcony - Photo 5
1/5

Quadruple Room with Balcony

This quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

25 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerFan

Quadruple Room with Balcony

Non-refundable
Room Only
20% OFF$124.56

$99.65

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

25 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerFan

Deluxe King Room

Non-refundable
Room Only
20% OFF$169.1

$135.28

Includes taxes & fees

Guest Reviews

8.3
Excellent230 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.3
Location9.8
Room Quality7.2
Amenities7.8
Value for Money7.7
Food and Beverage8.3
Overall Experience8.6

Select topics to read reviews

A
Ana MayramxMX
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Good"

2.0

La ubicación es muy cercana al zócalo

No me gustó el estado de la habitación y los muebles más que rústicos se ven viejos y en mal estado. El baño y la regadera parecen armados para que cupieran en la habitación y son muy feos, las piernas quedan tan cerca de la puerta del wc que es peor que un baño compartido de un restaurante. Las camas no son nada cómodas, la colcha tenía cabellos, hace mucho calor en la habitación y no hay ventilador siquiera, no tiene ventana ya que solo está la puerta al balcón. La relación del precio con la habitación es pésima, no valió el precio.

Helpful?
A
adelynusUS
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Gorgeous building with comfortable beds, amazing location, and accommodating staff."

9.0

I sought out this hotel for the reviews of comfortable beds. Two other hotels I tried in Puebla had very hard beds. I slept very well here in two different rooms. It was warm, but they gave us a fan. The fan was loud but I sleep with swimmer’s earplugs, and the sound did not bother my husband. We had immediate hot water and great water pressure in the king room with balcony. The water pressure was not as strong, and the hot water took longer in the Moroccan room. But it’s an old building, so if you want to be in the historic center at this price, this is normal. There was a coffee maker and bottled water in the rooms. We loved it, and will book here again, but not in May or in summer if rainy season is late because even a fan would not be enough.

Mexican buildings don’t usually have screens on the windows, but if we could open windows and keep mosquitoes out, we could bring in cooler air with the fan. Would love a mini-fridge in the rooms.

Helpful?
A
adelynusUS
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Perfect location, comfortable beds, accommodating staff!"

9.0

I sought out this hotel for the reviews of comfortable beds. Two other hotels I tried in Puebla had very hard beds. I slept very well here in two different rooms. It was too warm, but they gave us a fan. The fan was loud but I sleep with earplugs, and the sound did not bother my husband. We had immediate hot water and great water pressure in the king room with balcony. The water pressure was not as strong, and hot water took longer in the Moroccan room. But it’s an old building, so if you want to be in the historic center at this price, this is normal. These buildings can only be renovated to a certain extent. We absolutely loved it and will book here again. I do wish they had a fridge in the rooms. But they did have complimentary coffee and water.

I would not be able to stay here in May because there is no air conditioning. However, last May I chose a hotel in Centro Historico with air conditioning, and there was mold in it because of the moisture in these old buildings, so I had to move to a different hotel that had an awful bed.

Helpful?
G
GiuliaitIT
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0
Helpful?
J
JohnesES
Verified booking
couple
Standard Room
Stayed in Aug 14, 2025

"Nice balance between location, price and comfort"

7.0

Lovely old house converted to a hotel. The location is perfect.

Helpful?
K
KyleusUS
Verified booking
couple
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0
Helpful?
M
MarinamxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2025

"Viaje en familia"

7.0

La ubicación perfecta

Todo iba bien hasta que entramos al baño, la cafetera estaba ahí. Aparte el azulejo del suelo del área de WC y regadera roto y muy feo, nada agradable. Los enchufes mal también. . Bastante decepcionante el baño. Lo viejo y sucio no es vintage. En las especificaciones del hotel no informan que son escaleras no aptas para personas con problemas en las rodillas. Teníamos una experiencia agradable anteriormente, pero después de esta vez no regresaré. Le falta mucho mantenimiento.

Helpful?
L
LeonardomxMX
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"El hotel boutique es un fraude"

1.0

Nada, el baño se está cayendo, los muebles viejos y sucios

Las cortinas no cubren las ventanas

Helpful?
M
MarvellamxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

La ubicacion, las camas son comodas, la atencion del personal. La limpieza. El cuarto muy amplio, con un concepto y un toque real a antiguo. Las cortinas, colchás, cuadros y muebles q dan ese toque, las personas de la recepción super amabales, solicite unos mapas de la cd. Y un ventilador y me lo llevaron al cuarto. Siempre atentos.

La primera impresion de todos no fue tan agradable, desde la recepción q da apariencia antigua y descuidada, hasta la habitacion q nos asignarón que estaba al fondo del hotel zona como muy antigua, el baño y la regadera muy pequeños salia un olor a caño, cubierta de puertas de madera con toque viejo , nos dio la impresion q por la noche nos iba a salir un fantasma, hacia calor y tuvimos q dejar la ventana de la terraza y el pasillo abierta, la terraza da a la calle y habia mucho movimiento de gente, no dormi tan bien,. Al dia siguiente al bañarnos la regadera con baja presion de agua, abres la caliente y si quieres regular se hace fria, yo me cambio en el baño siempre, el área de regadera muy pequeño e improvisado, no hay forma de colgar nada, no hay donde colgar la ropa asi q me tuve q cambiar en el pasillito q funge como vestidor. Algo raro, pero bueno, al dia sig. Mejor no me bañe. La primera impresión no fue buena, aunq no niego q al dia siguiente lo vimos mas relajados, no nos asustaron y terminamos disfrutando la estancia en el hotel.

Helpful?
M
Miguel
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Lástima de inmueble…! Mal hotel "

4.0

El inmueble es un inmueble catalogado, tiene un tremendo potencial pero se nota una GRAN falta de inversión; la suite tiene motivos excelentes, pero hay cosas MUY descuidadas (baño y almohadas, sábanas, cortinas, colchas) hacen que se vea descuidado y feo. Una lástima pues el inmueble y las colecciones de antigüedades son excelentes.

Helpful?