Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai

good

nothing

I have stayed at this hotel before as it is convenient for my business contacts. The staff are friendly, sometimes language gets in the way but we manage through it. The condition of the hotel is needing a lot of TLC, maybe this will change with the purchase by Lemon Tree? Breakfast is mainly Indian as are most of the guests. Don't expect too much. You can get an omelette. Overall it is adequate for the price.

Good bits first. The bed was very comfortable and always well made and clean. Shower was huge and well appointed. The food I had at the hotel was good and safe. The lady in the dining room was outstanding and held it all together. The bad bits now, it is a shame that the moment the hotel is only an adequate, for 10% more effort made by the management in cleaning the corners; 1st floor carpet was disgusting and had been for some time. not finishing the corners in cleaning the rooms.corridors etc. poor paintwork all over the hotel. The 1st floor bar was "grubby" tables were unclean, I would not like to see it in good light. It is a shame because this could be a really nice good hotel in Chennai with a little more attention by the management. Terrible wifi-unreliable.

OK hotel, quality and comfort of bed is horrible, can feel the spring below the bed. Price paid through this website is too much for this type of hotels in Chennai. Price could have been in par with other 3 stars hotel in Chennai city.

Nous avons passé un excellent. Les taxis pour les sorties ou excursion sont disponibles. Très bonne qualité du set vice. Chambres propres.

Normaalia standardit täyttää hotelli. Hyvä sijanti meille, kävellen pystyisikö liikkumaan, ystävällinen palvelu.

Clean rooms, non intrusive staff, good breakfast. Good value for money.

Worst hotel! There was no room after the payment was made and confirmed and made us to wait for more than 3 hours to make a alternative! And this is not the 1st time by Key's... we are facing the same issue for 2nd time.