Captain's Quarters Inn

Easy check in , bed was perfect, all toiletries one can need.

Convenient, extra coffee in the room which is great for me.

Captain Quarter was a fantastic sanctuary to rest my weary head after a long journey. The customer service was exceptional, with attentive staff who went above and beyond to ensure my comfort and satisfaction. Every interaction felt warm and welcoming, making my stay truly memorable. I’m already looking forward to booking my next visit in the near future!

My husband and I have stayed at this property on and off for close to 20 years. We like to stay there due to its proximity to places to eat and to the marina. It’s always had its up and downs but we were extremely disappointed in the condition of the property at this time. Our heater did not work in our assigned room but we were given a space heater and we expressed our concern with the approaching cold front if it would be enough. The tv didn’t work and it was discovered there wasn’t a coax cable but a staff member did take one from another room. We asked if the heater could be fixed the next day but were told that the whole unit was going to need to be replaced. We had no trash can in our room and had to request one. Due to us believing the space heater would not be enough to keep us warm I informed the front desk I would be placing a complaint. Later that day I received a call from the front desk informing us that they would be moving us to another room. Not long after this they called back to say that room had maintenance issues and we were now being moved to a suite. The suite was nice and the heaters worked. The tv in the bedroom worked but not the one in the living area. We chose not to inform the front desk as by this point we were tired of talking to them. I’m not sure if we will stay there again unfortunately.

Nice and clean Comfy beds

We’ve stayed twice.. the first time 2 weeks ago wasn’t too bad.. we had no towels in our room and had to go searching bc for someone to get towels and then they were stained and dirty. The breakfast was very… non existent.. waffles and stale bread.. this stay.. was so much worse.. our door would not close unless we slammed it shut ridiculously hard and then it wouldn’t lock properly.. and then we saw no less than 5 roaches in the room! And that wasn’t till the next day when we woke up. The ac didn’t work, the door to the restroom didn’t lock, the blowdryer didn’t work, and there was very low water pressure. I tried to give it a second chance and it was just worse. And the breakfast was still horrible! I can honestly say don’t stay here, even if your desperate!

It was a nice spot but the wall that was in the bathroom was cracked and some floor tiles. Getting woken up early due to the person above us stomping back and forth for over an hour. But it was clean, would stay again but maybe choose the second floor.

I would highly recommend not even looking into this hotel. From the moment we checked in there were non-stop problems. We initially reserved a room months before our stay, when we checked in, we were given the wrong room. The lady at the front desk was trying her best to be accommodating and was able to find us an upgraded room for part of our stay. With traveling and the back and forth with the room, we dropped our bags and went to dinner. When we got back from dinner, we were able to do a once over of the room. At that point bed bugs were discovered in the master bedroom amongst other bugs through out the suite. We went back to the main office and to say the least, that is where the fun began. Despite it being a family vacation, we ended up staying in a different, much cleaner hotel down the street. The other rooms in our party seemed to be ok. For the next 3-4 days, we got the run around from various workers about getting a refund as we did not stay on premise for more than 30 minutes. Not to make this a drawn out review, but at the end of running around for over a week, being called a liar by several staff members despite have geo tagged and time stamped proof, trying to get a refund, i was told absolutely no refund would be granted. I tried reaching out to Expedia who sided with the property, i would recommend staying away from them as well. My only recourse was to file a dispute with my credit card company. The only thing this property has going for it is the location.

Love the location and the beds are comfy!

Excellent service, nice beds, clean rooms, good breakfast, very good value overall.