Old Riga Boutique Hotel "Vecriga"

Hermoso hotel ubicado en el centro de la ciudad. Muy cómodo y limpio, teníamos todo lo necesario. Lo recomiendo al 100%

Trevligt litet centralt hotell med mycket trevlig personal.

Location, hotel itself and staff

Noise - I stayed on the last floor, room nr 17 and the room itself was cute, but the room was not soundproof at all, so that I knew exactly what my neighbours were doing (phone calls, toilet usage, coughing... everything), and I'm afraid they heard me too.

The location was perfect, close to the attractions in the old town and to cafes and restaurants.

Firstly, we asked for an early check in which was confirmed. However, on arrival we were told our room was not ready and that they had only agreed to an early check in if it could be arranged. We were asked to come back at 3pm, so I felt I had been misled. Secondly, we reported an issue with the toilet and the receptionist initially said someone would come in 10 minutes. No one came. We were then told the maintenance man had gone home. The toilet was continuously running water and couldn’t be flushed. We were told we could use the public toilet ( down the corridor and down stairs) overnight. As I had no bedclothes this meant getting dressed to use the loo. The toilet was fixed the next day, but this wasn’t a helpful resolution. On leaving the hotel, we asked for compensation and we’re told we would not get anything “as the toilet really wasn’t broken”. I was astounded to effectively be told I was a liar. I repeat that no one came to check the toilet when we reported it. Even if the maintenance man had gone home, someone else could have come to look and then if it was an easy issue to fix, it could have been. Thirdly, although we had a TV, the only English speaking channel was Disney, no BBC World News or CNN. Overall, we felt that this is an old fashioned hotel that hadn’t kept up with the times and with poor customer service (one of the receptionists was very friendly, the other I would say was officious).

Sehr gute Lage

Zimmer doch sehr spartanisch

Location, everything was so clean

Ein kleines Juwel mitten in der Riga Altstadt