Old Riga Boutique Hotel "Vecriga"

Hotel old style in linea con la città facile da raggiungere e vicino al centro storico.Camere silenziose colazione abbondante staff molto attento alle esigenze del cliente check in anticipato se possibile,si possono lasciare i bagagli sia prima che dopo l'arrivo e la partenza.Esperienza molto positiva consiglio vivamente!!!!

Portrait of the Dalai Lama in the reception area

Upon arrival at the hotel, we were greeted at first sight by a very pleasant employee, after completing all the procedures, paying for the accommodation and going up to the room dedicated to us, we heard an inhuman sound in the corridor. It turned out that demolition work was being carried out behind the wall / under our window. When we asked the "pleasant" receptionist about the possibility of changing rooms, she replied that there was no possibility ... then I asked to refund our payment, because there was no possibility of relaxing with such noise. Although the payment was made directly to the hotel, the lady, who somehow turned from pleasant to furious, replied that our booking was made through the Booking platform, and there are no refund options there... To our comments that it might be worth informing guests when such noisy work is taking place, the answer was that they are not required to do so, and our problems We had no choice but to turn around and go out to look for a new hotel for the night... The next day we received a message from the Booking platform that acording information from the hotel -we did not arrive , but the hotel was very kind that they would not charge us a "cancellation"/no showing fee...

Love it.

Everything

Posizione, accoglienza, pulizia e atmosfera.

Nulla da segnalare