Residence Inn by Marriott Pittsburgh Monroeville/Wilkins

Worst hotel I'd ever stayed. I don't take usually take time to write reviews (positive or negative), but I'm making exception for this as I got duped by 4.5 rating (non refundable room and 10$ discount are signs which I'd missed). They took some run down property, constructed or renovated the lobby and added Marriott name. I'm still confused why would Marriott wanted to be associated with a property like this. Elevators are so dirty, so are corridors. I saw lot of these trash bags outside doors. In our room, Bathroom floors are sticky, bathroom door won't open unless you're applying force. Bed is so old, we're even scared to sleep on it. You can see the previous carpet on the walls, which is torn. and the AC blower has some water running sound. Very bad experience. If you're paying $150, stay way from this. I want to add that staff are courteous, and they're doing what they can. No point in yelling at them. Not sure how, but this hotel had definitely gamed the hotels.com reviews.

Everything was just so dirty. Stains all over the couch, splatters of stuff on the doors. All the floor were sticky. So sticky your shoes would get stuck. Appliances didn't work. The pool was filthy even though it had just been closed for hours to be cleaned. It was murky and full of hair and band aids. The sheets and towels appeared clean but everything else was really gross. Really disappointing.

Staff were very friendly and accommodating. Room was nice. My only complaint is my room never got housekeeping

Hotel smells like urine , the bed in my room was broken and mattress was basically on the floor , the blankets were also smelly and dirty. They sent maintenance to fix it and it still fell back down . The bathrooms were extremely dirty just a horrible experience. If they give you room 426 , request a new one.

I had an enjoyable stay

Great stay

Great location with access to food, shopping etc. Front desk was pleasant and greeted me with a warm smile, this is ALWAYS big for me. Clean room. This will be my go to place for stays in the PA area.

I liked that they were little apartment type hotel rooms. It really made me feel like i was staying at home.

Morning breakfast was great and staff were extremely friendly and helpful.

The room was super clean and nice .it was more like an apartment..only thing I must say is check out time was 11am the housekeeper started to came into our room at 10:05 am we weren't dressed and had to frantically yell that we were still in there. Also I got charged $20 for something that has not been explained to me yet ...so not sure what that about because we barely used anything in there. The staff I did meet were very pleasant and helpful.