Grand Villa Heights

Have visited GVH regularly when it was the Ravenscar Hotel, but have never stayed. The hotel appears to be transitioning in to a wedding venue, to the detriment of the hotels other guests. The bar breakfast and lounge area used to be overlooking the scenic bay. This area has now been pushed to the rear of the hotel,in a rather drab and dreary room with no charm or outlook. Whoever decided to paint the ceiling of this area in the same depressing colour as the walls must enjoy living in a cave. Even though we enjoy the area and walk here regularly this shift on emphasis does not entice me to make a return visit. We had a meal in the restaurant on the Saturday evening, this was overpriced so we expected very good quality. This was not to be, the “oven chips” to go with the meal were cold and undercooked and so had to be returned to the kitchen. Over all we love visiting this area, and enjoy the ambiance, character and charm of the hotel. However it appears it has lost its soul.

Great

Spectacular views from our room and the grounds.

Amazing grounds. Helpful staff and a very good breakfast.

What an absolutely Fantastic location- Views are incredible

Beautiful place to stay, lovely rooms, nice and clean, rest and relax, staff couldn't be more helpful.

Wifi was slow but the hotel is on a cliff so i didnt expect great signal. The view however is beautiful and the food was lovely. Highly recommend

We srarted our short stay with Sunday lunch, which was very good - plenty of vegetables which suits us. We then checked in with a very helpful young lady on reception. The room was spacious, with stunning views over Robin Hood's Bay. We're looking forward to breakfast as we've stayed here before and know how good it is. I'm already looking at the calendar with a view to booking our next visit.

Our second stay here. The views are to die for. It's lovely and quiet. The grounds make for a good stroll. The staff are super helpful and we'll definitely be back.

At check in there was immediate demand for £30 for dog. This was unexpected since not mentioned on Expedia booking. Amount seemed wholly disproportionate and check in staff were very abrupt. Room extremely shabby. Broken toilet seat, shower water pressure very low at useable temperature, broken edge on dressing table, paper thin walls allowing conversations to be heard from adjoining rooms, saggy, thin mattress. No signage or staff so difficult to find restaurant which was very dark and gloomy. Lacking sea view. However evening meal and breakfast were satisfactory although service was cursory.