Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

From the moment we arrived Sergio at the front desk was welcoming, helpful, and answered all of our crazy questions. Luis and Paul in concierge made our stay wonderful by making sure the birthday girls felt special on their birthday. I would definitely recommend this hotel and would come back to stay.

Very clean and spacious resort! Attentive and friendly staff.

We stayed at this resort many times, always great! The reserve section is really worth it.

This property was not only beautiful but also the staff was awesome. I loved it.

Amazing hospitality and food options!

This was our first time being at an all-inclusive Adult Only resort, that being said as a first timer the following are my thoughts. The resort was clean, a beautiful facility. Tipping is expected. That was really not something I was prepared for, although the hotel was able to charge my credit card for pesos that we could give out. Almost all of the staff were friendly and helpful, the exception being a gal we booked our dinners with. She seemed a little irritated when explaining the rules of booking meals. When you check in, the staff will try and sell you The Reserve package which puts you in a more exclusive part of the resort (not very big and the benefits really don't get you much, I feel). I'm not sure if this is normal for all-inclusives. Be aware that there is a family side of the resort and some of the dining options are in that area. Overall, we had a great time and really enjoyed our stay.

Room was upgraded but was not clean, Ac was not working bathroom stack ants on the table. Took them 2 days to fix the problem. Is no communication there

Cockroach…

The hotel was clean and beaten

Was very nice