Watermark Luxury Oceanfront All Suite Hotel

Right on the beach , clean convenient

Czystość i dbałość o szczegóły oraz lokalizacja i przestronny apartament.

Podobało mi się wszystko i bardzo dobry kontakt z opiekunem.

El personal muy servicial, amables y en general muy correctos. El apartamento es amplio y las vistas a primera línea de mar son increíbles.

Within the first 24hr of our stay, we experienced a number of issues which ultimately resulted in us leaving after one night (booked for 4 nights). - the day before checking in, we received a message stating that the property was trying to charge our card for the whole booking even though we had already booked and paid in full through Expedia. Luckily the bank rejected the payment and we resolved the issue with the property. -upon arrival, we noticed a lot of damage to the room. looks like water damage, missing lights, fans not working and door handles falling off. - we were locked out 2x times on our first day. The property uses an app that creates a code on the lock. This didn’t work the first time and WAS CONFIRMED TO BE MALFUNCTIONING and needed to be re programmed. The 2nd time we were locked out at 9:30pm at night. There is no front desk worker however there was a maintenance person who was eventually able to let us in. This was stressful. - that same night there was a big party above us and went on until 3am. My wife and I didn’t sleep much that night. - due to these two issues on the first night we decided to leave and request a refund. The property denied it however said, if they could recoup their money from the party people above us through their security deposit, they would refund us. They never did but offered us 100$ for the inconvenience which we never received. Will never book a Kristy Collection property again after being treated this bad.

Couple things were a problem but were resolved. Wish the hot tub worked because we had lots of lounging around time due to lack of wind for kitesurfing! Otherwise it was a nice place in a great location.

We had a great time staying at the watermark!

Location is incredible if you are looking to kitesurf. The balconies look directly onto kite beach, you relax and watch pro kitesurfers do their thing or walk down and participate.

No complaints

Everyone seems to have worked there a long time, and they all seem so happy there. A cohesive team from the front desk, to maintenance/grounds, security & housekeeping. All the staff is so professional, and friendly and super helpful. They have an elevator, which is great, in case you have a hard time getting around. We loved watching the kiters out front, so relaxing. There is a sweet restaurant right beside there called Casa Raina, which we went back to. They will help you get a Taxi they usually recommend to all guests, the drivers are very reliable, and got us safely to the airport. So very clean and spacious, with everything you need for cooking in the condo. Would highly recommend! Met guests there that have stayed several times before. Warm and friendly vibe from all the other guests we chatted with there. Everyone just seemed so satisfied and happy. Felt like home for a week, didn't even want to leave:) The ocean out front was so clean, and the pool was fantastic!