Wailoaloa Beach Resort Fiji

What you expect for the price you pay. Pleasant stay room was clean enough, no bed bugs!

Very old and dirty I wouldn’t recommend staying here to anyone

No good

We did not get the room that we booked on expedia. The room that we got did not have towels, blankets and not enough beds for everyone. Bedding was dirty. We had no hot water and couldn't take showers. We asked to get moved and the room was smaller and no hot water. It was above a convention room which was so noises. Every day we asked the front desk to for help with no success. We couldn't sleep for the entire stay. We tried to cancel but couldn't get a hold of expedia. This ruined our trip. We asked for a refund after the first night and finally the last night someone from expedia finally contacted me and said it is too late. The front desk told us that we can get a refund even if we stay there but at the end we were told something different. I never had an experience like this. No one wants to wake up with a headache everyday. The nights ruined the days. There was a large group of men drinking until late in the night. We kept waiting for maintenance to fix the hot water but no one came. We asked for extra beds and they never came. The second last day when beds might have came I saw a truck with dirty, filthy mattress. So I told them no thanks. My parents couldn't stay with us and had to make other arrangements. The Place is very dated but thats ok people can deal with that. But the pictures on expedia don't show the current condition of the resort. We heard many groups complain. Save yourself a headache spend a bit more elsewhere.

Large room. Bed was comfortable but it’s noisy outside and hard to sleep. I used earplugs and an eye mask and slept great! They only provide hand soap and towels upon request, so bring your own shampoo and body wash. It’s a backpacking hotel, a place to sleep, that’s about it. Staff is friendly.

little insects all around the ground and room floor, bathroom lights, and room lights are very poor, not bright enough can not get dressed or put makeup on, no tables or chairs in the room disturbing walls you could hear next room fighting, breakfast not good at all poor service advertise breakfast serve at 7:30 am but when we get there nothing ready till 8:15 am, selection of breakfast was only bread, slice sausage, oatmeal that's all not going to this hotel again

Staff are always friendly and welcoming. Some amenities like bathroom/shower need to be renewed as they are really old and damaged, looking gross due to the fact that it’s old and following apart

I liked the bangelo style area

Communication was difficult, with an agreed airport pick up just not eventuating and the staff not really caring about that, and a general diffidence in checking in. Because of late arrival (no airport pick up) I had no local cash and expected that I could get a meal at the ‘resort’ but had to cajole to have a meal and a drink added to the room tab rather purchase each item individually (with a $12 fee for each card transaction). One very lovely staff member came and had a chat but otherwise it was not a particularly friendly place. It is right next to the airport runway (really right next to) and planes regularly landing and taking off were pretty overwhelming when trying to sleep. It was advertised as quiet and peaceful. Clean and basic and the meal was simple but tasty and all would have been ok really (even the planes landing 50 metres away could have been funny) if the reception was a little warmer.

Noisy bedding no hot water not clean