Wailoaloa Beach Resort Fiji

Really Pathetic Hotel, looks like a very old room. The neds was so bad that the springs was hitting the spine. Cleanliness is really into negative. There was no towels or kettle in the room. Rooms on either side separated by doors from inside and thus if a person talks in either of the room then it is heard in the middle room loud as it is. Staff was good and was trying to help their best. I have lived in few other hotels in NADI, this one was a bit better. Also every hour you have flights going just above you and will disturb your sleep

Rooms were huge. I booked a room with a pool view and I got a different room all the way in the back which was the last building. AC flooded the room and they were kind enough to relocate to a different room on the same building.

it was a nice room lots of space love the AC but the bathroom was dirty as if it wasn't cleaned and guest upstairs was too noisy. Arrived an hour early but was told to wait till check in at 2:30 didn't see any other guest there they could have made my room a priority i was traveling with 2 kids that was tired.

Stayed one night. The worst experience i ever had in resort. Couldn't lock the door with the key. Wouldn't go back there again

We love it. The service is very good and we appreciated all the help

Customer service was excellent. The environment was very quiet .

This hotel was the hotel from hell. I rarely write a review, but I couldn't let anyone else endure what we did here. The minute we got into the room, the TV was not working. We asked this to be fixed several times and it was never attended to, always excuses. Two of the 3 single beds had bed bugs in them, the third one we couldn't see any. We had to share a single bed the whole night as the reception was closed. My friend had bed bug bites all over him from the first bed. The aircon was broken and stuck on 18C so the room was like an icebox and the shower had no shower head, just a hole in the wall that spits out the water. We did get moved the second day, but the other apartment was not much better. There were also roaches in the room, as the window was broke in the bathroom they seemed to be coming through there. The breakfast advertised was sausage and eggs but it was in fact watery oats and hot tuna sandwiches. If you are even contemplating staying here, do not. Run the other way, and keep running all the way to the airport. It completely ruined Fiji for us and we have travelled to a lot of countries. Never again. If I could give -5 stars I would.

Horrible. The walls and ceiling are not sound proof. Planes passing by every few minutes very disruptive. Sheets had stains and didnt look clean, everything looked dirty. We ordered dinner and asked for room service, one hour later we came to see if our food prepared and the staff said they were still making it but they havent started cooking. So we canceled it and bought food from the restaurant next to the resort.

Awesome. Thank you for the great service. Our kids really enjoy their stay and spending time at the pool and going to the beach.

Poor customer service, uneven bed mattress couldn’t sleep at all, A/C had a mind of its own and regardless of the temperature it would either get very hot or freezing cold.