RedLevel at Gran Melia Palacio de Isora - Adults Only

Red Level at Gran Meliá is a joy. 3rd visit and it never disappoints. The only comment is that the restaurants can be a hassle. Luckily the local village has fantastic eateries at great prices. This is a personal view as there is nothing wrong with the food if you like a la carte.

not worth the expense of red level as most of facilties are in main hotel which it to large to have any special feeling JUST QUIET ORDINARY

We had 4 nights on the red level as a couple. The staff were all friendly and helpful. The room was large and cleaned daily. WAter from shower couldn’t be contained by the drainage so leaked onto bathroom floor but apart from that couldn’t really fault it. Lots to do with entertainment if you want it or you can do nothing and laze in the sun and eat. Food was good. Breakfast in La Terrace snd dinner at Japanese our favourite. We would definitely return for a relaxing break. Our first time on a holiday with no kids so thought might be odd but actually was quite nice. Families were in the main hotel so there was a nice mix.

Room had poor electric lighting which made it too dark and the bed was soooo hard.

Everything about this holiday was excellent. From the time of arrival to the time of departure not much could be improved. Excellent staff throughout the hotel and excellent facilities. Loved the Red Level experience of feeling like you are in a separate adults only hotel but with the vast and varied facilities of a large hotel which you could dip into if you wanted. The sunbeds in the garden area were lovely. Breakfast freshly cooked each day was fantastic. Fitness staff (especially Lee and Carolina) were enthusiastic and made aqua aerobics and fitness classes fun. Terrace restaurant amazing food and great service from all of the staff there. Can't wait to return.

We have just returned from a short break at Gran Melia Palacio and if you're thinking of staying there would definitely recommend paying the extra to stay in the Red Level. From the moment we arrived we were given a welcome drink before being whisked away by our own butler on a buggy to the Red Level reception. All of the reception team were excellent but a special mention to Mario who was always cheerful and went the extra mile to ensure we enjoyed our stay. The Red Level has its own adult only pool and free tea, coffee, water and sun cream are available all day long with additional treats of fruit kebabs and smoothies - a genuinely relaxing experience. A mention here to Paolo one of the pool waiters/attendants who was always cheerful and made a mean gin and tonic. In addition to this there is an open bar with free canapés every evening between 1800 - 1900 in the aptly named Liquid Lounge. The rooms were spacious, exceptionally clean and Clarins products a welcome touch. We tried a number of the restaurants and were very pleasantly surprised that our half board package allowed us to eat at the fine dining restaurants with no extra charge - and Le Terrace and Duo were definitely worth booking. Would we go back - absolutely, but only to be spoilt again in the Red Level.

We spent 6 days here. The staff couldn’t be more helpful and lovely. From the bell staff to the waiters, everyone was so friendly and smiley. The red level pool was so tranquil and peaceful that we definitely could’ve stayed longer. The food was yummy (we tried all of the restaurants) and the red level breakfast areas looked onto the sea. It was our first time and we would love to go back!

The hotel is gorgeous, very comfortable, big, lots of swimming pools, lots of place, different restaurants and bars, nice gym and spa, life music every evening. The Red level part is calm and relaxing. Service is fantastic, there are lots of staff ready to help and serve any time. The location of the hotel is not interesting, there is absolutely nothing to do there. However there is so much entertainment in the hotel, that there is no need to leave the hotel at all.

Our second stay at the Red Level bit of the hotel. Service and staff are excellent. Food in the restaurants are geared up for half/full board packages - nothing special and sometimes disappointing. That said I really like this hotel, but we have learnt to explore the surrounding areas for restaurants.

Excellent hotel resort with good selection of restaurants and helpful staff.