RedLevel at Gran Melia Palacio de Isora - Adults Only

Best hotel I've ever stayed in. Fab facilities and excellent service.

We were a bit unlucky with the weather which highlighted the limited things to see and do outside of the complex but staff were great, pools mostly clean and restaurants nice

Truly 5 star service with Red level. Worth the extra cost to get red level. Red level area felt quite separate from the rest of the hotel which was great. Hotel is huge but red level area felt more boutique like. i had half board luxury which meant that I had 3 course a la carte menu at all the restaurants included which was good value. The aperitif and happy hour at the garden lounge was great. Especially with the sunset and beach view. Also had jacuzzi on balcony which they filled for me at a time that I requested which felt really luxurious. If you are looking to get away from it all and from the kids ,for a luxury break this is a great choice.

Perfect place to fly and flop. If you want to relax, the pool, sun beds and gardens are perfect. If you want to be more active there are plenty of facilities and activities to do. Evening drinks in the garden start your evening off with bubbles and nibbles courtesy of the hotel. The butler service available is wonderful. Phone ahead for a jacuzzi to be poured and ready to end your evening off.

We chose the Red Level adult only option and had a great experience for the entire duration of our stay. We felt very well looked after from the moment we entered the property. Every member of staff made us feel as though we were their most important guests. The hotel offers a wide choice of excellent dining options all of which exceeded our expectations. The pools and associated facilities were great and the Spa was very welcoming and the staff were very friendly and professional. We only had one minor issue during our stay and that was with the laundry service but this was dealt with promptly and professionally. Overall this was an extremely enjoyable holiday and we will certainly be going back there.

We had a very enjoyable stay at the gran melia, I would certainly recommend upgrading to red level. High points being the general standard and condition of facilities and the attentiveness of staff. No real criticisms, the only negative being surprised the gym did not have an exercise bike. Although dining standards onsite was fairly good, it was a bit overpriced, so dined out 50% of the time.

Could not rate this hotel highly enough, staff were amazing, nothing was too much trouble and all requests were met with a genuine smile. My daughter and I were in need of pampered relaxation and we got that and more. Already planning return trip!!

Hotel TOO LARGE for us but red level facility meant that didn't matter. Red Level service is exceptional the food very good and the facilities excellent. All in all a most enjoyable stay- thank you RED LEVEL. Only comment that Red level could do with its own Bar .

Red Level service was excellent and the location of the hotel was great for the nearby town of Alcala where there were fabulous restaurants with food and drinks a lot cheaper. Although quite pricey, food in Nami and Duo within the resort were brilliant. Staff were great, never too much too ask for anything and always with a smile. Julia the pianist in the piano bar was also provided beautiful music after a long day by the pool! Rooms were spacious and spotless and extremely comfortable. All in all a great trip and we would certainly return.

Wonderful stay at Gran Melia - the Red Level experience was definitely worth it! Service level was outstanding and the facilities and activities available were just perfect for the type of holiday we needed. We are coming back very soon!