The Ayrlington Guesthouse

Das Personal war nett und zuvorkommend.

Vor der Tür standen den gesamten Nachmittag Reisebusse mit laufenden Motoren. Kann das Hotel nichts dafür, stört aber. Das Zimmer lag im Keller., also komplett ohne Aussicht. Das Zimmer hatte keine Klimaanlage. Bei 35 Grad Außentemperatur eine Katastrophe. Der vorhandene Ventilator hatte ein viel zu kurzes Kabel und am Bett war kein Luftzug zu spüren. Das Bett war ein Boxspringbett, dessen obere Matratze jeweils rechts und links ca. 20 cm schmaler war als die untere Matratze. Und die untere Matratze hatte noch nicht mal einen Bettbezug. Im Badezimmer ein blinder Spiegel und eine schiefe Klobrille. Die Duschtür schloss nicht gut und der Abluftventilator war zu laut. Die Kacheln am Waschbecken fielen mir entgegen. Frühstück war eigentlich gut, aber wegen zu hohen Aussentemperaturen ohne Klimaanlage kam auch hier keine Freude auf. Das Hotel war vor zwanzig Jahren bestimmt mal gut, jetzt ist es abgerockt. Wie das Hotel ein Fünf-Sterne Hotel sein soll, verstehe ich nicht.

My partner had initially booked alternative accommodation for a 2 night stay in bath, for my birthday, the accommodation booked was awful and we were incredibly lucky when booked this at last minute as once you arrive you honestly can believe how lucky you were to get a vacancy. All we can say is WOW. from calling hotel after booking online at 8am to see if could park before check in at 2pm . They were so accommodating. Have to give Kara a special mention, on arrival my partner explained worst night ever night before and it was my birthday. She was very sympathetc. When went back to check in at 2pm, Was greeted by a cheerful Kara who took us to our room. We had the garden room. She had put happpy birthday balloons on the bed, as well as a birthday card. Tara's loving touch certainly turned the break away into a lovely experience. The room is high class in decor the view of the garden just lovely. Tara and accommodation will be the reason we will definitely return to bath and would only ever book to stay at the Arlington when return. As well as great staff, lovely accommodation, safe car park only a few minutes walk from the town.

Absolutely nothing. There was nothing at all to dislike.

Receptionist on duty until late. Beautiful rooms. Complimentary bottled water and snacks Location

Some stairs to struggle up with luggage. No airconditioning (fans provided). Parking on forecourt charged at £10/day

Good location.

Expensive when you add extras, breakfast , parking.

The hotel is in a historical 19th century building, about 10 min walk to Bath Abbey, so the location is great. The hotel is very beautiful and each room has a name which is reflected in wallpapers, ours was tulip. There's even a garden with abbey views, super romantic. For the fans of Jane Austin, her house is about 5 min walk from the hotel. Everything was really great with our stay and we would love to be back.

Excellent location, a historic mansion with its own garden in a quiet area, and a spacious room.

This is not a 5-star hotel. We booked a twin room with two separate beds. At check-in, the receptionist told us that we would have to sleep in one bed because the staff had already gone home and there was no one available to unfold the sofa bed. After a long discussion, she eventually did it herself. There was no air conditioning in the room, which is unacceptable when the temperature is 30°C. The bathrobe in the room was torn, and there were only two towels per person. The hotel states that the rooms are cleaned daily, but our room was not cleaned at all during our stay. On the day of departure, the same receptionist was unable to call us a taxi, saying that "we're not a taxi company." This level of service is simply not what you expect from a 5-star hotel.

Beautiful setting wth beautiful high ceilings and original architectural features.

A bit tired in places but it didn’t bother us

位置还不错

就是很普通的一家家庭旅馆，不知道哪里来的五星可以挂在门口。没有任何服务，入住当天一位年长的女性客服全程黑着脸，没有一丝笑容。房间在三楼，没有电梯，也没有人帮忙扛行李，还在一边冷冷地说我不能帮你们扛行李的。只有入住当天给一瓶水，后来就要收钱。10:30就要退房，退完放行李也不给存，让我们马上搬到车上，那天非常热，我担心买的东西在车里会被高温烤坏，希望放在屋里，回来的时候再搬，前台告诉我说屋里也是一样热，不给存放行李。车子只能停到12:30，说当天房间都满了得腾出地方给后来的客人。但是等我们回来后门口挂着大大的“vacancies” ，睁着眼睛说瞎话。 总之整体给人感觉就是非常刻薄的一家家庭旅馆，连带让我对巴斯也没有任何好感了。