Hampton Inn Ft Wayne

The staff was very friendly and answered all my questions that I had to the best of their ability. The kids loved the pool as well and the hot tub was like perfect.

When I booked the room, I booked it because it said it would have a sofa bed in the room and it only had 2 queen beds. 2 of my children had to sleep on the floor because we did not have that sofa bed. I was a little upset. They told me that they would look to see if they could find the rollaway bed but did not hear otherwise. We just figured it was in another room already.

Breakfast was very good

I enjoyed the gym and hot tub. My son enjoyed the pool.

I am 81 years old and was having a problem with getting the confirmation of the reservation that I had made through Hilton Honors for this hotel. Danyel took the time to help me find the problem. The representative at Hilton had misspelled my Gmail address. Without Danyel's help I would not have been able to confirm my reservation. And, more important, I would not have known why I wasn't able to connect with Hilton. She was so friendly and helpful and I couldn't thank her enough.

The Pool was amazing as well as the jacuzzi

Breakfast could use a little less fake crap the chocolate muffins tasted like plastic and my sheets were never changed before we got the room so my 3months old and I and my husband all slept in a dirty blood stained bed , once realized we all had to shower ...🤮

Beds were comfortable. It was clean, staff was very polite and very helpful with anything.

There were little flies in pool shower. It was to cold for my liking in the pool area. Nothing they did, but I wish hotels would design hotels so noise levels were better between floors. You can hear people just walking around.

Staff were friendly and helpful.

While the staff provided excellent service, the accommodations were unfortunately subpar. The room exhibited significant wear and tear, including scuffed and damaged furniture, as well as a poor paint finish. The bathroom layout also presented comfort challenges. Furthermore, despite an additional charge for a hot tub room, the tub was found to be unclean and consequently unused throughout the stay. Had a partial refund been an option, I would have pursued it. I cannot recommend this hotel to others.