Grand Smokies Resort Lodge Pigeon Forge

The price and location were great. The room was clean. The pool was nice, however the big pool was much warmer than the kiddie pool you would think that would be reversed but no big deal.

The arcade took your coins and only half the machines worked. The staff were okay but could've been a lot friendlier.

I didn't like anything at all about this location.

The room, the pool, and everything.

Location and resort were great.

The bed was very hard and uncomfortable.

Everything from checking in to checking out. Love this place

Nothing

The pool and arcade , also the location was the only good thing about this hotel.

First of I felt like they put me in the worst room in the hotel, when I booked it said balcony with view , my view was a dirt hillside and also where all the workers hung out to smoke and all the construction trash and stuff was , that my bathroom door wouldn’t open from the inside and the balcony lights didn’t work. Which I was not told upon check in. The front deck was not the best either.

Found 3 roaches in the room, breakfast was terrible

Being away from our room

The room AC wasn't working and they didn't offer us a new room both guys that they sent to fix it did nothing we had the room booked for Thursday and check out Sunday day we left Saturday night at 11:00