La Réserve Genève Hotel & Spa

Very loud wedding disco music late into the evening — it was impossible for any guests to sleep. Hotel management cheapen the hotel value by signing contract that allow very loud wedding party music to go on all night. It is close to midnight and it is still at top volume even with ear plugs, we still hear the loud music and the shaking of the ground. It is a terrible experience. Not a luxury hotel’s management style and a terrible cheap motel-like experience. We called repeatedly and yielded no improvement…… lying awake waiting for the party to end.

We celebrated our civil wedding at La Réserve Genève, and we still cannot find the words to describe how perfect it was. From the very first contact until the very last moment, everything was beyond flawless — this was not just a wedding, it was an experience we will remember forever. First of all, Loann, the event manager, is truly a star! ✨ From the first moment we spoke with her, she was so attentive, kind, and professional. She guided us through everything with such grace, and made the entire process absolutely effortless. We kept saying it was the easiest wedding in the world, and it truly was thanks to her. Loannnn 🙏🏼❤️ we will never forget her support and her energy. On the wedding day itself, the entire staff was extraordinary. Every single person seemed to know it was our wedding, even staff members we had never met before! Everyone treated us with so much love, care, and genuine attention — it felt like the whole hotel was celebrating with us. From the waiters to the bar team, from the reception to the parking staff — everyone was part of making this day magical. A special thank you to Sofiane and Rayan, who stayed by our side all night long. They made sure everything was perfect, that every guest had what they needed, and that we could truly relax and enjoy. Their presence, professionalism, and kindness made all the difference. And then… the details. 💫 The food and wine were simply exceptional — our guests are still talking about it. Service was impeccable: in just minutes, every single guest had their plate, glasses were always full, and everything ran smoothly. The decor and set-up were breathtaking, elegant, and warm — exactly what we dreamed of for this very special moment. When we came back to our room after the celebration, we were met with another surprise: candles were lit, the entire room had been cleaned and reset from the preparations earlier in the day, and all our gifts had been carefully arranged in the room. It was like walking into a romantic movie scene. We hadn’t asked for this, yet it was done with such thoughtfulness — a gesture we will never forget. La Réserve Genève is not just a hotel. It is a place where excellence, elegance, and true human kindness come together. You made us feel unique, celebrated, and deeply cared for on the most important day of our lives. From the bottom of our hearts: thank you to every single person who made our wedding day magical. We will cherish these memories forever. ❤️

Everything was top quality. Room, food, service, location.

Slightly expensive though very top quality

I ignored it as a hotel, but I ate at the restaurants five star restaurant amazing service quality food and there are so many options on the menu and to top that off there’s like 10 restaurants inside so it’s the best hotel/restaurant ever. I love it