Quality Inn & Suites Kearneysville - Martinsburg

Someone in an adjacent room was smoking

The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.

the staff are terrific!

Our room stunk 117 like mold. The tub was great, ac worked, room was clean.

The bathtub had about water in it when we 1st got there ,toliet would run ,walls were so thin you could hear everything.

Room and hotel itself were very dirty. I saw multiple roaches while I was there and I’m sure there were a ton more that I didn’t see. I had to put all my stuff in bags so I didn’t take the bugs home with me. Only benefit of this hotel was that it was close to my travel job and dog friendly.

This place is perfectly priced. Beds are pretty comfortable. Front desk ladies are great. I dealt with jodie alot and she was amazing

I like how they have the free breakfast my kids love it and they also love the pool. It’s amazing.

I didn’t like how there’s like a brick wall with kind of like a drop off in the front of the building. My kids were trying to pet a cat and they went to stand on the wall and it scared me. I thought it was dangerous.

No complaints.