Grand Tropic Suites Hotel

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لاشي

Location is good. Facilities is great. Food at the restaurant not to my taste. Issued only 1 card even if you come with family. Quite inconvenience. Other that that, all is good.

If you like to shop, great location between ciputra and central park malls. The apartments are cleaned regularly but furniture and interior/bathrooms was dated and a little dirty. Bedding and pillows great, cleaned daily. Great view of city. Wifi connectivity very poor, which the kids didn't like! Also, only one key for apartment for 5 people. Lots of pros and cons.

The pool is awsome. It has gym facility and sauna. The 3 bedroom unit and 2 bedroom unit is spacious. We can spend time to eat and play together without feeling cramped. The location is close to several mall and there are plenty food hawker just steps away. Our 2 bedroom unit had leak from the AC, the building team is very helpful, fix it immediately. Our 3 bedroom unit is AC is not working properly, and finally they fixed it after several calls. The bathtub is great, the elders use it to the maximum to relaxing their fatique body with hot water bath. They also provide good liquid soap and shampoo in dispenser. They even clean the room without us asking for it. There is a minimarket at ground floor makes us convenient to buy snacks and drinking water. We spend 2 nights here. Overall everyone is happy during our stay.

You must ask the housekeeping to clean the room when you have just checked in. The refrigerator needs some cleaning. No microwave. The changing room is difficult to locate, poorly maintained, and inadequately lit. As a result, many guests opt to return to their rooms without changing out of their wet swimwear, past the lobby. Pool is very dark at night. No pool lamp at all. Some of the pool lamps are falling apart from its position. The bathroom floor is very slippery and no bath curtain for bathtub. The handheld shower is leaked so water splashed everywhere when we use it. However, we look forward to seeing the improvement during our next stay.

inviroment good location good malls near by

all was good nothing bad

スタッフの気さくでフレンドリーな対応が良かったです。 インドネシア語が出来た方がより過ごしやすいです。 施設にはあまり期待しない方がよいかと思います。

not much

i had to go get some cash at the ATM because the only card terminal was not working. it was nearly impossible to adjust the hot/cold water. Only one small container of soap. The safe box was not working. tje bathtub was in a poor condition

It was close to malls

The place was falling apart. Smelt like my grandmas house. Had no stove in the kitchen for some reason? Clearly a failing business.