Hilton Garden Inn by Hilton Mount Laurel

Great location

It was well kept. Very clean and friendly.

Just a little coward but that’s not the hotel’s fault.

Clean environment inside and with plenty of room to sit in different areas around the hotel.

We had an awful stay at this property location on July 19, 2025. Our family was only staying 1 night to visit nearby Diggerland USA and then continue on to the New Jersey beach for the rest of the week. The kids wanted to use the pool and hot tub which after I let them in we realized was filthy. There was so much dirt and scum on the pool tiles the kids were scratching names and drawings into it. The rest of the night was loud with baseball team kids running and screaming down the hallways. When we confronted one of the parents of the unruly kids at 10pm to quiet down she got snippy that I didn't ask her "nice enough". We asked the front desk the next day and they just shrugged and said they have a lot of baseball teams frequently staying at this hotel. This stay was awful and I will mark it in my list to never visit this location again. So glad we only had to endure 1 night.

First off, the TV was totally unwatchable, next thing, the exhaust fan in the bathroom did not work, chambermaid came at 9:30 in the morning to try and make up the room, even when the check out wasn't until 11:00! The AC was old and didn't work properly. When I spoke to the manager on Monday after the stay, he said that he would look into the problems and call me back, which he never did! I contacted the main Hilton customer service, and they apologized for the lack of service. This hotel should not use the Hilton name! When I checked out, they never even asked how my stay was.

Facility was clean, room was nice

Nice stay